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Urgent! Técnico Informático en Monitoreo y Soporte Job Opening In Santiago de Chile – Now Hiring AccuHealth Group
Técnico de Monitoreo y Soporte
AccuHealth – Presencial - Remoto
Objetivo del cargo
Velar por el monitoreo continuo y proactivo de las plataformas tecnológicas de AccuHealth, anticipando, detectando y gestionando incidencias que puedan afectar la continuidad y calidad del servicio de monitoreo de pacientes con patologías crónicas.
Realizar correcciones y desarrollos mínimos de mantención para asegurar la estabilidad operativa del sistema en turnos rotativos, incluyendo fines de semana y horario nocturno.
Principales responsabilidades
· Monitorear en tiempo real el funcionamiento de sistemas y servicios (Azure, Grafana, Sentry, Mixpanel), detectando anomalías, caídas o errores antes de ser reportados.
· Gestionar alertas y eventos críticos mediante la creación de tickets en ClickUp, documentando detalladamente cada caso.
· Realizar correcciones menores en bases de datos SQL, asegurando trazabilidad en ClickUp.
· Desarrollar soluciones de código simples para mantener la operatividad del sistema sin necesidad de escalamiento.
· Atender requerimientos del personal clínico como primer nivel de soporte.
· Informar oportunamente sobre incidencias que afecten a pacientes.
· Cumplir con protocolos y buenas prácticas de documentación.
· Participar en turnos rotativos, incluyendo fines de semana y noches.
Requisitos
· Formación: Técnico o Ingeniero en informática, computación, desarrollo de software o carrera afín.
· Experiencia: 1–2 años en monitoreo de sistemas productivos y soporte técnico en plataformas cloud (idealmente Azure).
· Conocimientos:
o Programación básica (JavaScript, , Python u otros).
o Herramientas de monitoreo: Grafana, Sentry, Mixpanel.
o SQL: consultas, actualizaciones y edición de datos.
o Gestión de soporte: ClickUp o similares.
o
Disponibilidad para turnos rotativos.
o
Habilidades de comunicación escrita y elaboración de reportes técnicos.
o
Deseable experiencia en salud digital, telemedicina o ambientes regulados.
Competencias
· Pensamiento analítico y resolución rápida de problemas.
· Atención al detalle y proactividad.
· Orientación al servicio y respuesta efectiva.
· Responsabilidad y orden en el registro de actividades.
· Adaptabilidad a turnos nocturnos y fines de semana.
· Capacidad de aprendizaje continuo.
Condiciones Laborales
·
Jornada:
Sistema de turnos rotativos 24/7, incluyendo fines de semana, festivos y horario nocturno.
·
Modalidad:
Presencial y Remoto según necesidades operativas.
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Unlock Your Técnico Informático Potential: Insight & Career Growth Guide
Real-time Técnico Informático Jobs Trends in Santiago de Chile, Chile (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Técnico Informático in Santiago de Chile, Chile using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3315 jobs in Chile and 1227 jobs in Santiago de Chile. This comprehensive analysis highlights market share and opportunities for professionals in Técnico Informático roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AccuHealth Group is currently hiring and seeking a Técnico Informático en Monitoreo y Soporte to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Técnico Informático en Monitoreo y Soporte Jobs Santiago de Chile.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AccuHealth Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Técnico Informático en Monitoreo y Soporte Jobs Chile varies, but the pay scale is rated "Standard" in Santiago de Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Técnico Informático en Monitoreo y Soporte typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Técnico Informático en Monitoreo y Soporte interview at AccuHealth Group, research the company, understand the job requirements, and practice common interview questions.
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