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Urgent! Technical Account Manager Job Opening In Providencia – Now Hiring Anida Latam

Technical Account Manager



Job description

Estamos buscando un Technical Account Manager (TAM) 

En 
ANIDA

, empresa líder en servicios de TI y continuidad operativa, buscamos un 
Technical Account Manager (TAM)

para unirse a nuestro equipo de 
Satisfacción de Clientes

.

¿Cuál será tu misión?

Serás responsable de la administración técnica y gestión de contratos TI, asegurando que nuestros clientes reciban un servicio de excelencia.

Serás la contraparte técnica de confianza, velando por el cumplimiento de SLA, gestión de incidentes y continuidad operativa.

Responsabilidades principales:

  • Gestionar contratos y servicios TI, asegurando rentabilidad y satisfacción del cliente.

  • Coordinar actividades técnicas, capacity planning y proyectos de implementación.

  • Velar por la correcta operación, documentación y traspaso de servicios a Operaciones.

  • Participar en la definición e implementación de arquitecturas tecnológicas.

  • Identificar mejoras, gestionar riesgos y apoyar en la facturación de contratos.

Requisitos:

  • Experiencia mínima de 5 años
     en gestión de contratos TI, continuidad operativa y SLA.

  • Conocimientos sólidos en servicios de Nube Pública y Privada
     (requisito clave).

  • Formación en Ingeniería en Informática o carreras afines.

  • Certificación 
    ITIL
     (deseable).

  • Experiencia en gestión de incidentes, infraestructura tecnológica y servicio al cliente.

  • Inglés técnico.

Competencias:

  • Alta orientación al cliente y foco en resultados.

  • Habilidades de liderazgo, comunicación y negociación.

  • Capacidad de autogestión, trabajo en equipo y proactividad.

¿Qué Ofrecemos?

Oportunidad de trabajar en Anida Consultores, una empresa líder en su sector.

Ambiente de trabajo dinámico y colaborativo.

Salario competitivo y beneficios atractivos.

Desarrollo profesional y crecimiento dentro de la empresa.

Modalidad: Semi-presencial / remoto.

Nivel: Senior.

Si te apasiona la tecnología, la gestión de clientes y los servicios en la nube, te invitamos a postular

¿Listo para unirte a nuestro equipo?

Postula a través de la página o bien envía tu CV actualizado a con el asunto Especialista en Redes - Anida Consultores.

Te esperamos

Hiring #TechnicalAccountManager #Cloud #ANIDA #TI #Clientes


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    Unlock Your Technical Account Potential: Insight & Career Growth Guide


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