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Supervisor de Soporte IT/OT Job Opening In Santiago de Chile – Now Hiring Vector


Job description

Propósito del Rol
Buscamos un
Supervisor de Soporte IT/OT
que asegure la continuidad operativa de los servicios administrados a nivel nacional.

El rol implica liderar y coordinar un equipo multidisciplinario de soporte en terreno, garantizando el cumplimiento de estándares técnicos, operativos y de calidad definidos por la organización.

Principales Responsabilidades

  • Liderar, coordinar y supervisar las actividades del equipo técnico en terreno.

  • Asegurar la continuidad operativa de los servicios gestionando incidentes críticos o ausencias.

  • Diseñar y ejecutar estrategias de soporte técnico en sistemas IT/OT e infraestructura industrial.

  • Evaluar proyectos desde una perspectiva técnica, económica y ambiental.

  • Ser el punto de contacto principal con el cliente, promoviendo una comunicación efectiva.

  • Controlar y administrar activos del servicio, propios y de clientes.

  • Identificar y ejecutar oportunidades de mejora en los procesos operativos y técnicos.

Requisitos

  • Formación: Ingeniero en Informática / Industrial / Técnico Superior en Informática, Electrónica, Industrial o afín.

  • Experiencia: 5 años en cargos similares, supervisando equipos de soporte.

  • Manejo de herramientas de gestión de tickets (ej.

    HPOView, ServiceNow).

  • Conocimientos en Active Directory, servicios de impresión, videoconferencia, telefonía celular y satelital, redes e infraestructura.

  • Inglés intermedio (B1 o superior).

  • Certificación ITIL (deseable).

  • Conocimiento en auditorías y normativas (COBIT, ISO).

  • Plus: experiencia en sistemas eléctricos de potencia, subestaciones o plantas de generación eléctrica.

Habilidades Clave

  • Liderazgo y gestión de equipos.

  • Capacidad de resolución de problemas complejos.

  • Orientación al cliente y comunicación efectiva.

  • Visión estratégica y enfoque en mejora continua.

Beneficios

  • Seguro complementario de vida, Salud, Dental y Catastrófico, según cumplimiento de requisitos y cofinanciado / (Empresa/ Colaborador)
  • Seguro oncológico con valor preferencial y cofinanciado (Empresa/ Colaborador).

  • Acceso a cursos de capacitación y programas de formación continua.

  • Almuerzo en Casino corporativo sin costo para el colaborador.

  • Asignación de estacionamiento.

  • Aguinaldos de Fiestas Patrias y Navidad (según criterio de antigüedad).

  • Convenio con Gimnasio Smart Fit a nivel nacional (descuento por planilla).

  • Convenios bancarios con Scotiabank y Banco de Chile a valores preferenciales.

  • Gift Card por nacimiento de hijo(a) y matrimonio.

Si te identificas con este perfil y deseas formar parte de un equipo en crecimiento, postula con nosotros y da el próximo paso en tu desarrollo profesional

Required Skill Profession

Other General


  • Job Details

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Unlock Your Supervisor de Potential: Insight & Career Growth Guide


Real-time Supervisor de Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Supervisor de in Santiago de Chile, Chile, highlighting market share and opportunities for professionals in Supervisor de roles.

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Are You Looking for Supervisor de Soporte IT/OT Job?

Great news! is currently hiring and seeking a Supervisor de Soporte IT/OT to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Vector adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for Supervisor de Soporte IT/OT Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Santiago de Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Supervisor de Soporte IT/OT?

Key qualifications for Supervisor de Soporte IT/OT typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Supervisor de Soporte IT/OT?

To improve your chances of getting hired for Supervisor de Soporte IT/OT, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Supervisor de Soporte IT/OT Job Success

Vector interview tips for Supervisor de Soporte IT/OT

Here are some tips to help you prepare for and ace your Supervisor de Soporte IT/OT job interview:

Before the Interview:

Research: Learn about the Vector's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Supervisor de Soporte IT/OT interview at Vector, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Vector's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Supervisor de Soporte IT/OT Positions

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