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SSD Brasil - IT Engineer Spec IV (Service Management) Job Opening In Melipilla – Now Hiring Santander Brasil


Job description

SSD Brasil - IT Engineer Spec IV (Service Management)Country: Brazil

# QUEM SOMOS

SANTANDER SERVIÇOS DIGITAIS BRASIL ☝️

Venha fazer parte do time que tem como propósito apoiar as pessoas e fazer os negócios prosperarem.
 


Temos uma vaga para você se tornar - IT Specialist – Service Management.

Aqui, seu papel será:

  • Realizar viabilidade de processos para garantir a funcionalidade dos fluxos implementados, bem como a integridade e a qualidade dos dados, com ênfase em plataformas como ServiceNow.

  • Mapear e analisar processos de negócios, identificando oportunidades de melhoria, automação e ganho de eficiência na relação entre os países da América do Sul.

  • Atuar como elo entre as áreas de tecnologia, traduzindo requisitos operacionais em especificações funcionais e técnicas para fluxos e processos.

    Assegurar que todos os planos e procedimentos estejam em conformidade com as regulamentações e políticas corporativas e assim bem documentados e atualizados.

  • Conduzir análises de dados para identificar padrões, tendências e oportunidades de melhoria contínua nos processos e nos fluxos corporativos.

  • Trabalhar em estreita colaboração com os companheiros de equipe e com outras áreas da empresa, como TI, segurança da informação e operações, para garantir a integração a área de Service Management de Global Tech Hub South América.


  • Requisitos Imprescindíveis:

  • Espanhol nível avançado.

  • Ótima comunicação verbal e escrita.

  • Experiência em ambientes de missão crítica.

  • Sólidos conhecimentos em infraestrutura tecnológica.

  • Ferramentas de Dados: Proficiência voltadas para análise de dados.

  • Visualização de Dados: Competência na criação de dashboards e visualizações que facilitem a compreensão dos dados por diferentes stakeholders.

  • Certificações: Metodologias Ágeis, Processos ITIL, ISO 27001 e Produtos de Mercado Financeiro.

  • Independência e habilidade para identificar e resolver problemas.

  • Proatividade e atitude.

  • Pré-disposição para aprender sobre temas diversos e adquirir novos skills.

  • Compartilhar conhecimento com desapego.

  • Resiliência para atuação em situações de pressão e urgência.

  • Capacidade de negociação e mediação de conflitos.

  • Disponibilidade e flexibilidade.

  • ​Disponibilidade para atuar em modelo hibrido.


  • Requisitos Desejáveis:

  • Idioma: Inglês nível intermediário/avançado.

  • Local de Trabalho:
    Geração Digital – Av Interlagos, 3501 – Interlagos, São Paulo - SP


    # BENEFÍCIOS:

    ➡️ Auxílio refeição;

    ➡️ Convênio médico;

    ➡️ Convênio Odontológico: Plano básico e intermediário;

    ➡️ Vale Transporte;

    ➡️ Flex Férias: 24 dias úteis de férias podendo ser divididos em até 6 vezes, e a cada 2 meses trabalhados você já pode aproveitar 4 dias úteis;

    ➡️ DayOff Aniversário;

    ➡️ Parceiros de academia: Totalpass, Wellhub;

    ➡️ Flex Working: Modelo de trabalho híbrido: 2 dias Home Office e 3 dias presenciais;

    ➡️ Plataformas de treinamento com mais de 100 mil cursos;

    ➡️ Linhas de carreira para o seu desenvolvimento profissional;

    ➡️ Flex Learning: Incentivo para estudos exclusivo a funcionários com Alta Performance;

    ➡️ Auxílio Creche;

    ➡️ Programa Nascer e Licença Paternidade estendida.


    #LI-Hybrid


    Responsável pela definição e desenho dos frameworks de soluções tecnológicas de SW, garantindo a correta adaptação das soluções tecnológicas as necessidades e requisitos funcionais e/ou técnicos , alinhando os processos de negocio com mapas de futuro tecnológico, articulando a transição do estado atual para o futuro nos diferentes projetos.

    Faz parte do desenho de sistemas na sua área de conhecimento e/ou realiza e desenha modelos lógicos e mapas de aplicação de complexidade media Participa no desenvolvimento de propostas de projetos e assegura que os requerimentos técnicos estejam alinhados com os standards da arquitetura e politicas.

    Pode também assegurar e validar a forma certa de implementar a arquitetura funcional estabelecida, garantindo a coerência dos requisitos específicos conforme as necessidades do cliente.

    Pode utilizar as ferramentas e modelos lógicos apropriados para o desenvolvimento de sistemas.

    Idiomas

  • Portuguese
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your SSD Brasil Potential: Insight & Career Growth Guide


    Real-time SSD Brasil Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for SSD Brasil in Melipilla, Chile, highlighting market share and opportunities for professionals in SSD Brasil roles.

    18 Jobs in Chile
    18
    5 Jobs in Melipilla
    5
    Download Ssd Brasil Jobs Trends in Melipilla and Chile

    Are You Looking for SSD Brasil IT Engineer Spec IV (Service Management) Job?

    Great news! is currently hiring and seeking a SSD Brasil IT Engineer Spec IV (Service Management) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Santander Brasil adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Chile laws and regulations

    What Is the Average Salary Range for SSD Brasil IT Engineer Spec IV (Service Management) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Melipilla. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for SSD Brasil IT Engineer Spec IV (Service Management)?

    Key qualifications for SSD Brasil IT Engineer Spec IV (Service Management) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for SSD Brasil IT Engineer Spec IV (Service Management) Job Success

    Santander Brasil interview tips for SSD Brasil   IT Engineer Spec IV (Service Management)

    Here are some tips to help you prepare for and ace your SSD Brasil IT Engineer Spec IV (Service Management) job interview:

    Before the Interview:

    Research: Learn about the Santander Brasil's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your SSD Brasil IT Engineer Spec IV (Service Management) interview at Santander Brasil, research the company, understand the job requirements, and practice common interview questions.

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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