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Jefe de servicio TI Job Opening In Chile, Chile – Now Hiring Axity


Job description

Principales responsabilidades


  • Liderar y gestionar un equipo de 25+ profesionales de soporte e infraestructura TI, garantizando un ambiente colaborativo y de alto desempeño.

  • Asegurar la continuidad operativa de infraestructura y data center.

  • Supervisar el cumplimiento de KPIs e indicadores de calidad de servicio, asegurando la entrega óptima a los usuarios internos y externos.

  • Asegurar el cumplimiento de los planes de contingencia (desastres, ataques, inundaciones, pérdida de energía, otros)

  • Planificación y control de tareas cumplimiento de plazos, informes de gestión y facturación.

  • Coordinar y gestionar relaciones con proveedores estratégicos, garantizando el cumplimiento de SLA y estándares de servicio.

  • Implementar procesos de mejora continua orientados a eficiencia, escalabilidad y satisfacción del cliente interno.
  • Requisitos

  • Experiencia mínima de 5 años liderando equipos de soporte TI, infraestructura y operaciones críticas.

  • Titulo profesional en carreras relacionadas (+ de 4 años): Ingeniería en informática, sistemas, o a fin.

  • Liderazgo y manejo de equipos de trabajo, contratistas y proveedores.

  • Comprobada capacidad para dirigir y motivar equipos numerosos (superior a 25 personas)

  • Conocimientos en gestión de data centers, mesa de servicio, continuidad operacional y soporte en sitio.

  • Experiencia en definición, seguimiento y cumplimiento de KPIs.

  • Habilidades de gestión de proveedores y negociación de SLA.

  • Perfil orientado al liderazgo, toma de decisiones y mejora continua.
  • Modalidad de trabajo


    Modalidad de trabajo presencial en Santiago de Chile.

    Se ofrece: Contrato a plazo fijo y continuidad indefinida.

    Modalidad de trabajo

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Are You Looking for Jefe de servicio TI Job?

    Great news! is currently hiring and seeking a Jefe de servicio TI to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Axity adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Chile laws and regulations

    What Is the Average Salary Range for Jefe de servicio TI Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Jefe de servicio TI?

    Key qualifications for Jefe de servicio TI typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Jefe de servicio TI Job Success

    Axity interview tips for Jefe de servicio TI

    Here are some tips to help you prepare for and ace your Jefe de servicio TI job interview:

    Before the Interview:

    Research: Learn about the Axity's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

    To prepare for your Jefe de servicio TI interview at Axity, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Axity's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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