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Ingeniero/a de Operaciones TI Job Opening In Santiago de Chile – Now Hiring FullstackAl


Job description

Ingeniero/a TI & Operaciones

Ubicación:
Santiago, Chile (híbrido)

Jornada:
Tiempo completo

Sobre el rol

Buscamos un/a
Ingeniero/a con fuerte base TI
para liderar la continuidad operativa y la mejora de procesos de un cliente del rubro
retail/e-commerce
.

Serás el puente entre TI, operaciones, tiendas, proveedores y dirección, asegurando que
ERP, POS, e-commerce, integraciones y logística
funcionen como un reloj.

Responsabilidades

  • Continuidad operativa 24x7 (on-call programado):
    monitoreo, atención de incidentes, coordinación con proveedores y escalamiento.

  • ERP/POS/e-commerce:
    control de integraciones (APIs/ETL), catálogo, precios/promos, inventario y conciliaciones entre canales.

  • Gestión de proveedores:
    SLAs, tickets, seguimiento y QA de entregables (POS, ERP, 3PL, pasarelas, last-mile, etc.).

  • Datos & reportes:
    definición y seguimiento de
    KPIs
    (fill rate, OOS, OTIF, ventas, NPS), calidad de datos y tableros.

  • Procesos y documentación:
    mapeo
    as-is/to-be
    , SOPs, runbooks, manuales para tiendas y backoffice.

  • Seguridad y cumplimiento:
    buenas prácticas, perfiles/roles, respaldos, controles y coordinación con auditorías.

  • Mejora continua:
    detectar cuellos de botella, proponer automatizaciones y priorizar un backlog de iniciativas.

  • Soporte a operación diaria:
    aperturas/cierres de caja, promociones, altas/bajas de usuarios, incidencias en tiendas.

Requisitos

  • 3–6 años en roles de
    operaciones TI
    o
    operaciones de retail/e-commerce
    .

  • Experiencia operando
    ERP y POS
    (ej.: Defontana, Softland, Manager u otros) e integraciones
    REST/JSON
    .

  • Conocimientos de SQL
    (consultas básicas) y
    Excel/Sheets avanzado
    .

  • Base en
    redes/sistemas
    : Windows Server/Linux, VPNs, DNS, IPs, logs, monitoreo; nociones de
    cloud
    (AWS/GCP/Azure).

  • Excelente comunicación, orientación al cliente y
    priorización bajo presión
    .

  • Español nativo;
    inglés técnico
    .

Plus (nice-to-have)

  • Experiencia en
    retail
    (tiendas físicas + e-commerce) y
    operación omnicanal
    .

  • Power BI/Looker Studio
    , nociones de
    ,
    Git
    ,
    Docker/K8s
    (usuario).

  • Gestión de
    3PL/WMS
    , pasarelas de pago y antifraude.

  • Experiencia levantando
    promociones/mix & match
    y
    precios por listas
    .

Qué ofrecemos

  • Participar en un
    proyecto de alto impacto
    con autonomía y foco en resultados.

  • Cultura pragmática, de
    mejora continua
    y aprendizaje.

  • Modalidad híbrida
    , equipo cercano y soporte de
    FullstackAl
    .

Required Skill Profession

Other General


  • Job Details

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Unlock Your Ingeniero a Potential: Insight & Career Growth Guide


Real-time Ingeniero a Jobs Trends (Graphical Representation)

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17243 Jobs in Chile
17243
6179 Jobs in Santiago De Chile
6179
Download Ingeniero A Jobs Trends in Santiago De Chile and Chile

Are You Looking for Ingeniero/a de Operaciones TI Job?

Great news! is currently hiring and seeking a Ingeniero/a de Operaciones TI to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FullstackAl adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Santiago de Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Ingeniero/a de Operaciones TI typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Ingeniero/a de Operaciones TI Job Success

FullstackAl interview tips for Ingeniero/a de Operaciones TI

Here are some tips to help you prepare for and ace your Ingeniero/a de Operaciones TI job interview:

Before the Interview:

Research: Learn about the FullstackAl's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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