• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Chile Jobs Expertini

Work from Home Customer Service – Phone Support Representative Job Opening In WorkFromHome – Now Hiring Mashreq Bank


Job description

Job Summary

The Elite Job is seeking a dedicated and customer-focused Work from Home Customer Service – Phone Support Representative to join our growing team.

In this role, you will be responsible for handling inbound and outbound customer inquiries, providing top-tier service, and ensuring a seamless customer experience.

You will work remotely, assisting customers with their questions, troubleshooting issues, and providing solutions in a professional and efficient manner.

If you are passionate about helping people, have excellent communication skills, and are looking for a flexible remote work opportunity, this position is perfect for you!

Key Responsibilities

  • Answer incoming customer calls and respond to inquiries professionally.

  • Provide accurate information about products, services, policies, and procedures.

  • Troubleshoot and resolve customer issues efficiently.

  • Document customer interactions and elevate complex issues when necessary.

  • Process orders, returns, and refunds following company policies.

  • Maintain a positive, empathetic, and professional attitude towards customers.

  • Meet and exceed key performance indicators (KPIs) such as call resolution time and customer satisfaction ratings.

  • Adhere to company guidelines and compliance requirements.

Required Skills and Qualifications

  • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).

  • Previous experience in customer service, call center, or phone support is preferred.

  • Excellent verbal and written communication skills in English.

  • Strong problem-solving abilities and a proactive approach to customer issues.

  • Ability to work independently and manage time effectively.

  • Familiarity with CRM systems and call center software is a plus.

  • Basic technical skills to navigate multiple computer systems efficiently.

  • A quiet, dedicated workspace with a reliable internet connection.

Experience

  • Minimum of 1 year of experience in customer service or a related field.

  • Experience in a remote work environment is a plus.

  • Previous experience handling phone inquiries is highly desirable.

Working Hours

  • Flexible scheduling available (Full-Time or Part-Time).

  • Must be available to work in different time zones as needed.

  • Weekend and holiday shifts may be required based on business needs.

Knowledge, Skills, and Abilities

  • Strong active listening skills.

  • Ability to de-escalate customer concerns and resolve complaints.

  • Exceptional organizational skills and attention to detail.

  • Multitasking abilities to handle multiple customer inquiries effectively.

  • Team-oriented mindset with the ability to work independently.

Benefits

  • Competitive hourly pay with performance incentives.

  • Flexible remote work environment.

  • Paid training and career development opportunities.

  • Healthcare benefits (for eligible employees).

  • Paid time off and holiday pay (for full-time employees).

  • Employee discounts and other perks.

Why Join The Elite Job?

  • Work from Home – Enjoy the flexibility of working from anywhere.

  • Career Growth – Opportunities for promotions and skill development.

  • Supportive Team – Join a team that values your contributions and supports your success.

  • Job Stability – Be part of a reputable and growing company in the customer service industry.

How to Apply

If you are excited about this opportunity and meet the qualifications, we encourage you to apply!

  • Submit your resume and cover letter through our online application portal.

  • Complete a short skills assessment.

  • Participate in a virtual interview with our hiring team.

  • Apply Now and Start Your Journey with The Elite Job!

#J-18808-Ljbffr

Required Skill Profession

Servicio De Atención Al Cliente


  • Job Details

Related Jobs

Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Valparaiso Region, Chile
Mashreq Bank
WorkFromHome, Valparaiso Region, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Los Lagos, Chile
Mashreq Bank
WorkFromHome, Región de Los Lagos, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Valparaíso, Chile
Mashreq Bank
WorkFromHome, Región de Valparaíso, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, WorkFromHome, Chile
Mashreq Bank
WorkFromHome, WorkFromHome, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Valparaíso, Chile
Mashreq Bank
WorkFromHome, Región de Valparaíso, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Valparaíso, Chile
Mashreq Bank
WorkFromHome, Región de Valparaíso, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Atacama, Chile
Mashreq Bank
WorkFromHome, Región de Atacama, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Tarapacá, Chile
Mashreq Bank
WorkFromHome, Región de Tarapacá, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Ñuble, Chile
Mashreq Bank
WorkFromHome, Región de Ñuble, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región del Maule, Chile
Mashreq Bank
WorkFromHome, Región del Maule, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Arica y Parinacota, Chile
Mashreq Bank
WorkFromHome, Región de Arica y Parinacota, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Los Lagos, Chile
Mashreq Bank
WorkFromHome, Región de Los Lagos, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Coquimbo, Chile
Mashreq Bank
WorkFromHome, Región de Coquimbo, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Los Lagos, Chile
Mashreq Bank
WorkFromHome, Región de Los Lagos, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Magallanes y de la Antártica Chilena, Chile
Mashreq Bank
WorkFromHome, Región de Magallanes y de la Antártica Chilena, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Coquimbo, Chile
Mashreq Bank
WorkFromHome, Región de Coquimbo, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Biobío Region, Chile
Mashreq Bank
WorkFromHome, Biobío Region, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Aysén del General Carlos Ibáñez del Campo, Chile
Mashreq Bank
WorkFromHome, Región Aysén del General Carlos Ibáñez del Campo, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región del Maule, Chile
Mashreq Bank
WorkFromHome, Región del Maule, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank
WorkFromHome, Región Metropolitana de Santiago, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Antofagasta, Chile
Mashreq Bank
WorkFromHome, Región de Antofagasta, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región de Antofagasta, Chile
Mashreq Bank
WorkFromHome, Región de Antofagasta, Chile
Mashreq Bank hiring Work from Home Customer Service – Phone Support Representative Job in WorkFromHome, Región del Biobío, Chile
Mashreq Bank
WorkFromHome, Región del Biobío, Chile

Unlock Your Work from Potential: Insight & Career Growth Guide


Real-time Work from Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Work from in WorkFromHome, Chile, highlighting market share and opportunities for professionals in Work from roles.

3256 Jobs in Chile
3256
2850 Jobs in Workfromhome
2850
Download Work From Jobs Trends in Workfromhome and Chile

Are You Looking for Work from Home Customer Service – Phone Support Representative Job?

Great news! is currently hiring and seeking a Work from Home Customer Service – Phone Support Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mashreq Bank adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for Work from Home Customer Service – Phone Support Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Work from Home Customer Service – Phone Support Representative?

Key qualifications for Work from Home Customer Service – Phone Support Representative typically include Servicio De Atención Al Cliente and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Work from Home Customer Service – Phone Support Representative?

To improve your chances of getting hired for Work from Home Customer Service – Phone Support Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Work from Home Customer Service – Phone Support Representative Job Success

Mashreq Bank interview tips for Work from Home Customer Service – Phone Support Representative

Here are some tips to help you prepare for and ace your Work from Home Customer Service – Phone Support Representative job interview:

Before the Interview:

Research: Learn about the Mashreq Bank's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Work from Home Customer Service – Phone Support Representative interview at Mashreq Bank, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mashreq Bank's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Work from Home Customer Service – Phone Support Representative Positions

Setting up job alerts for Work from Home Customer Service – Phone Support Representative is easy with Chile Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!