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Urgent! Técnico Polifuncional N1 DTE 2 Job Opening In Chile, Chile – Now Hiring Logicalis

Técnico Polifuncional N1 DTE 2



Job description

Job Description

Resolver las necesidades del cliente en sus dependencias, en el ámbito de incidentes, requerimientos y/o proyectos especiales, que ingresan por los canales establecidos, acorde a los procedimientos que la organización tiene establecidos, dando cumplimiento a los SLAs establecidos para el servicio.

Responsable de la ejecución de los servicios de soporte en terreno, ejecución de procedimientos, revisión e ingreso de información al Sistema de Gestión de Tickets, cuidado de equipos, materiales e instalaciones del mandante.

Entender las necesidades del cliente en el ámbito de incidentes, requerimientos y/o proyectos especiales, que ingresan por los canales establecidos (herramienta de ingreso de ticket), acorde a los procedimientos que la organización tiene establecidos, velando por el cumplimiento de los SLAs establecidos para el servicio.

Realizar la gestión de los requerimientos e incidentes que ingresan al sistema.

Qualificações

Técnico de Instituto Profesional o Centro de Formación Técnica TITULADO (mandatorio), que haya cursado carrera del ámbito de las Tecnologías de Información y Comunicación, o Electrónica con experiencia de 3 años en atender incidentes y requerimientos.

  • Deseable experiencia en faenas Mineras de Codelco
  • Conocimiento en Software y Hardware Avanzados.
  • Manejo de sistemas operativos (avanzado)
  • Manejo de ofimática (avanzado)
  • Manejo de plataformas CISCO en nivel basico)
  • Manejo de Redes (Switch, cableado, etc.) Nivel básico.
  • Manejo de impresoras (avanzado, cambio de tonner, fusores, limpieza)
  • Manejo de hardware (medio)
  • Manejo en equipamiento de Videoconferencias.
  • TRABAJO SE DESARROLLA EN TENIENTE

    Turno 5x2


    Required Skill Profession

    Other Installation, Maintenance, And Repair Occupations



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      Unlock Your Técnico Polifuncional Potential: Insight & Career Growth Guide


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      Logicalis interview tips for Técnico Polifuncional N1 DTE 2

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