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Urgent! Técnico de Soporte TI en Terreno Job Opening In Santiago de Chile – Now Hiring Policomp S.A.

Técnico de Soporte TI en Terreno



Job description

¿Te apasiona la tecnología y disfrutas resolviendo problemas directamente en el lugar?

Si eres una persona proactiva, con excelentes habilidades técnicas y de servicio al cliente, esta es tu oportunidad de unirte a nuestro equipo en Macul, Santiago

En Policomp, estamos buscando un Técnico de Soporte TI en Terreno para dar soluciones a nuestros usuarios.

Serás clave para mantener la continuidad operativa de nuestra infraestructura y hardware, brindando soporte técnico directo y de calidad.

Modalidad:

  • Lunes a domingo 24/7.

  • Dos días de descanso a la semana.

  • Disponibilidad para desplazarse en las diferentes sedes del cliente, dentro de Santiago.

¿Qué harás en este rol?

  • Atender y resolver incidentes técnicos de hardware y software en las instalaciones de nuestros clientes o sucursales dentro de la Región Metropolitana.

  • Realizar mantenimiento preventivo y correctivo de equipos informáticos (PCs, laptops, impresoras, etc.).

  • Diagnosticar y solucionar problemas de conectividad de red (cableada e inalámbrica).

  • Instalar, configurar y actualizar sistemas operativos (Windows, macOS) y aplicaciones.

  • Brindar asistencia y capacitación básica a los usuarios finales.

  • Documentar todas las intervenciones y soluciones en nuestro sistema de gestión.

  • Gestionar y controlar el inventario de equipos y componentes.

¿Qué necesitamos de ti?

  • Experiencia comprobable de al menos 2 años en roles de soporte técnico en terreno o Help Desk con visitas a usuarios.

  • Conocimientos sólidos en mantenimiento y configuración de hardware (ensamblaje, reparación, reemplazo de componentes).

  • Manejo avanzado de sistemas operativos Windows 10/11 y Microsoft Office 365.

  • Familiaridad con redes básicas (configuración de routers, switches, diagnóstico de conectividad).

  • Excelentes habilidades de comunicación y trato con el cliente.

  • Capacidad para diagnosticar y solucionar problemas de forma autónoma y eficiente.

  • Disponibilidad para trabajar en terreno dentro de la Región Metropolitana

Será un plus si cuentas con:

  • Conocimientos en soporte de impresoras multifuncionales y dispositivos móviles.

  • Experiencia con sistemas de ticketing.

¿Qué te ofrecemos?

  • Un ambiente de trabajo dinámico y con desafíos constantes.

  • Oportunidades de desarrollo profesional y capacitación continua.

  • Ser parte de un equipo comprometido con la excelencia y el servicio.

Si disfrutas la acción, eres un/a experto/a en solucionar problemas técnicos y te encanta interactuar con las personas, queremos conocerte


Required Skill Profession

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    Unlock Your Técnico de Potential: Insight & Career Growth Guide


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    Policomp S.A. interview tips for Técnico de Soporte TI en Terreno

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