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Technical Support Specialist (based in Latin America) Job Opening In WorkFromHome – Now Hiring Hostinger


Job description

About Us

Join Hostinger and we’ll grow fast! Is there a limit to growth?

Not at Hostinger.

We’re constantly reaching new heights.

With a team of 900+ professionals, we are behind the success of over 3 million customers in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.

Our mission: To provide tools that help individuals and small businesses succeed online faster and easier.

Our culture: Guided by 10 company principles.

Our formula for success: Customer obsession, innovative products, and talented teams.

About You

Driving innovation means embracing relentless change, complexity, and a landscape that’s anything but predictable.

At Hostinger, we don’t just adapt: we lead.

We turn challenges into opportunities and uncertainty into meaningful progress.

This isn’t a place for those who seek comfort in routine.

It’s for those ready to excel in the unexpected.

Your considerations before you apply:

  • Care deeply about your work, finding purpose in making online success possible for anyone
  • Own your growth, continuously learning and improving yourself
  • Approach problems critically, proposing solutions driven by curiosity and creativity
  • Adapt quickly through changes in a fast-paced environment
  • Navigate challenges with resilience and resourcefulness, turning obstacles into opportunities
  • Collaborate with different teams and perspectives effectively to achieve meaningful solutions

Your day-to-day

Success is a journey.

Every customer’s path is filled with milestones and challenges, each presenting an opportunity for you to make an impact.

Make success not just possible, but seamless.

In this role, you will:

  • Provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations
  • Simplify technical issues of varying complexity into actionable steps that customers of all expertise levels can follow
  • Contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs
  • Enhance the Kodee AI Assistant to deliver smarter, more intuitive support that improves the customer experience
  • Keep updated on Hostinger product updates, services, features, and the latest web hosting technologies to assist customers effectively
  • Proactively identify and implement improvements to your work, team and department

Key information

  • We provide guidance for Hostinger culture, products, and CS operations
  • This is an opportunity that requires rotation-based availability, including some weekend days
  • Being 100% remote, you will need a workspace with reliable high-speed internet connection

Your Skills And Experience

  • Fluent in English (C1 or native), written and spoken
  • Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions
  • Exceptional communication skills
  • Understanding of web hosting fundamental concepts (domains, DNS, emails, control panels and website troubleshooting)

What makes you stand out

  • Advanced understanding of web hosting technologies, server management, and performance optimization
  • Proficiency with content management platforms (e.g., WordPress), hosting control panels (e.g., hPanel, cPanel), email services, domain management systems, and customer support platforms
  • Experience contributing to or improving AI-powered systems

What You Get

360 Growth: We provide limitless learning opportunities: 3-week trainings in technology, product, and communication knowledge, access to platforms like Reforge and Scribd, global conferences, feedback culture, digital libraries and industry-leading subscriptions.

Advance your career with internal mobility and grow with a team eager to share knowledge and support your success.

Freedom & Responsibility: Enjoy the flexibility to contribute from home.

Weekly rotating timelines (morning, day, and night) make it easier to balance studies or other personal priorities.

You can also use a home office budget to create a comfortable and effective setup.

Wellness Simplified: Your health comes first with company-provided sick days and recharge leave.

Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness.

Work Hard, Party Hard: Recognize hard work with company events like Workations, Town Hall, Meet the Client initiatives and team-building experiences.

Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations.

Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey.

#J-18808-Ljbffr

Required Skill Profession

Soporte Técnico Y Administración


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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in WorkFromHome, Chile, highlighting market share and opportunities for professionals in Technical Support roles.

2134 Jobs in Chile
2134
1759 Jobs in Workfromhome
1759
Download Technical Support Jobs Trends in Workfromhome and Chile

Are You Looking for Technical Support Specialist (based in Latin America) Job?

Great news! is currently hiring and seeking a Technical Support Specialist (based in Latin America) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hostinger adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for Technical Support Specialist (based in Latin America) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support Specialist (based in Latin America)?

Key qualifications for Technical Support Specialist (based in Latin America) typically include Soporte Técnico Y Administración and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Support Specialist (based in Latin America)?

To improve your chances of getting hired for Technical Support Specialist (based in Latin America), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Support Specialist (based in Latin America) Job Success

Hostinger interview tips for Technical Support Specialist (based in Latin America)

Here are some tips to help you prepare for and ace your Technical Support Specialist (based in Latin America) job interview:

Before the Interview:

Research: Learn about the Hostinger's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Support Specialist (based in Latin America) interview at Hostinger, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hostinger's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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