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Urgent! Technical Support Engineer (Región Bio Bio) Job Opening In VIII - Region del Bio Bio – Now Hiring Roche

Technical Support Engineer (Región Bio Bio)



Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring.

Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.

Join Roche, where every voice matters.



**The Position**



_Beneficios de relocalización_ **_están_** _disponibles para esta posición._



**OBJETIVOS DEL CARGO:** Soporte técnico, instalación, configuración, modificación y reparación de equipamientos Roche.

Co-crear el diseño de soluciones con clientes e identificar y dar solución a problemas asociados al uso de los equipos en todos los clientes.



**Sobre Nuestra Oportunidad:**



+ **Instalación, configuración y soporte técnico:** Responsable de la instalación, configuración y mantenimiento correctivo y preventivo de equipos, asegurando el cumplimiento de estándares de calidad, documentación en Rexis y coordinación con aplicaciones e IT.

+ **Asesoría y atención al cliente:** Brinda soporte técnico, resolución de consultas y reclamos, co-creación de soluciones con clientes, entrenamientos en uso de equipos y participación en demostraciones y presentaciones técnicas.

+ **Cumplimiento normativo y de calidad:** Garantiza la aplicación de políticas internas y corporativas (Compliance, Business Code of Conduct, Calidad, Seguridad, Salud y Medio Ambiente), gestionando adecuadamente sustancias y residuos peligrosos conforme a la normativa local.

+ **Capacitación y mejora continua:** Participa en entrenamientos técnicos, comparte conocimientos con el equipo de servicio, y asegura la implementación de acciones derivadas de notificaciones a la afiliada en coordinación con calidad y liderazgo.



**Tu Perfil:**



+ Conocimientos Título Universitario o Técnico en Electrónica, Mecánica o

+ profesionales afines.

+ Experiencia laboral de al menos 2 años relacionada con el puesto.

+ Nivel de Inglés Intermedio

+ Manejo de Office nivel intermedio

+ Conocimiento sobre manejo de sustancias y residuos peligrosos.



#LI-DC1



**Who we are**



A healthier future drives us to innovate.

Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.

Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.

We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.



Let’s build a healthier future, together.



**Roche is an Equal Opportunity Employer.**


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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


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