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Urgent! Supervisor de Servicios Job Opening In Santiago – Now Hiring SONDA



Job description

Vive la experiencia SONDA 

¡Aquí transformas tu carrera!

¿Por qué ser parte de SONDA?

Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.

En SONDA vivirás una experiencia de trabajo con diversas oportunidades de desarrollo personal y profesional.

Un excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología.

Buscamos a Supervisor de Servicios que quieran aprender y transformar su carrera.

En esta función trandrás que:

Responsable de coordinar, supervisar y priorizar las funciones y tareas del equipo a cargo.

Coordinar el proceso de los productos de modo de garantizar su cumplimiento eficaz y eficiente.

Manejo y contacto directo con los clientes.

Estructurar y dirigir el cumplimiento de SLA asociados al equipo de trabajo y sus responsabilidades derivadas.

Coordina las actividades diarias del equipo de trabajo a cargo.

Establece prioridades que garanticen la realización de tareas y trabajos asignados.

Proporciona liderazgo técnico y funcional y la supervisión de primera línea.

Sin embargo no cuenta con la atribución de nuevas contrataciones y / o desvinculaciones del equipo asignado.

Contar con habilidades de liderazgo y gestión de equipo, altas habilidades comunicacionales (habladas y escritas).

Trabajo en equipo , de pensamiento analítico, atención a los detalles.

Su principal función es gestionar el servicio de aprovisionamiento y soporte del servicio durante 36 meses de vigencia del contrato realizando, reuniones de gestión de incidentes, gestión de requerimientos, gestión de proveedores, gestión del servicio, gestión de los acuerdos de niveles de servicio, gestión del recurso humano asignado al proyecto, gestión de capacidad, controlar planes de mejora del servicio y calidad de este.

Será además el responsable de la planeación para asegurar el reemplazo oportuno de los consumibles (toners, tintas, repuestos) así como el retorno al fabricante para su disposición final, así como la generación de los reportes mensuales de consumo del servicio de impresión por usuario y centro de costos, así como lograr su aceptación por parte del cliente para la posterior facturación del servicio.

Ideal si cuentas con requisitos: 

  • Ingeniero de sistemas (Pendiente confirmación por parte de Ana si se pueden tener otras carreras a fines en cuenta).
  • Experiencia 3 años en supervisión liderazgos de proyectos.
  • Informes, Excel, Power point, liderazgo (Experiencia en impresión deseable).
  • Condiciones: 

    Horario: Lunes a viernes 8 - 6pm / Disponibilidad

    Contrato: Indefinido

    Modalidad de trabajo: Presencial

    #LI-ONSITE

    #LI-MM5


    Required Skill Profession

    Supervisors Of Building And Grounds Cleaning And Maintenance Workers



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      Unlock Your Supervisor de Potential: Insight & Career Growth Guide


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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SONDA adheres to the cultural norms as outlined by Expertini.

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      • 2. Loyalty
      • 3. Impartiality
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      • 6. Respect for human rights
      • 7. Obeying Chile laws and regulations
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    • Interview Tips for Supervisor de Servicios Job Success
      SONDA interview tips for Supervisor de Servicios

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      • Research: Learn about the SONDA's mission, values, products, and the specific job requirements and get further information about
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      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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