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Urgent! Supervisor de operaciones Job Opening In Las Condes – Now Hiring SimplePark

Supervisor de operaciones



Job description

SimplePark busca profesional
multitask
para supervisar nuestro equipo en terreno en la comuna de Las Condes, asegurar una excelente operación y plena satisfacción de nuestro cliente y usuarios.

Quienes somos


• SimplePark se viene gestando desde finales de 2020, pero nace en 2021 para darles, mediante tecnología, el control de los estacionamientos a sus dueños y usuarios.


• SimplePark es un parquímetro en el celular del automovilista, y también una plataforma para generar eficiencias, tomar control de los espacios y facilitar una fiscalización tecnológica.


• Desde la App de SimplePark los automovilistas pueden pagar su estadía en un estacionamiento mediante el celular, sin efectivo, sin contacto y sin filas, de una manera segura y rápida.


• SimplePark se ha adjudicado 3 fondos CORFO, ha pasado por el patrocinio y mentorías de la Universidad Católica de Chile y de Valparaíso, y la Federico Santa María.

Actualmente opera en 5 municipalidades en distintas comunas del país y busca un profesional para llevar nuestras operaciones en la ciudad de Frutillar al siguiente nivel.

Objetivo del Cargo

Procurar que las operaciones de SimplePark en Las Condes sean del más alto nivel, los usuarios utilicen la App de forma masiva y asegurar la continuidad de SimplePark en dicha comuna.

Formación

Ingeniería Comercial, Administración, Relaciones Públicas, Técnico de Nivel Superior o similar.

Principales tareas

Supervisión (40%):
Coordinar y supervisar el trabajo en terreno de nuestros Field User Support (FUS) o Agentes en Terreno, conduciéndolos a un constante y eficaz acercamiento a los automovilistas para que éstos usen la App de SimplePark.

Monitorear asistencia, coordinar turnos, asegurar presencia en días, horarios y zonas de alta demanda de estacionamientos.

Generar convenios y condiciones para que los FUS accedan a, por ejemplo, servicios sanitarios.

Llevar constante control del trabajo en los estacionamientos apuntando siempre a un mayor uso de SimplePark por parte de los automovilistas.

Apoyo en terreno (40%):
Desempeñar el rol de FUS de forma complementaria al equipo supervisado.

Es decir, acercarse a los automovilistas en los estacionamientos y asegurarse que siempre utilicen SimplePark.

Gestión 360° (20%): Mantener contacto permanente con la Municipalidad, Juntas de Vecinos y otros actores relevantes.

Encargar los materiales necesarios para un mejor operación y satisfacción por parte de nuestro cliente y nuestros usuarios.

Generar convenios y contratos con comercios locales y similares.

Responder de forma ágil a las urgencias y requerimientos de su jefatura y de nuestro cliente.

Asegurar la continuidad en el tiempo.

Experiencia

5+ años de experiencia profesional en áreas comerciales, operacionales o logísticas.

Necesaria experiencia en terreno y con exigencias constantes.

Deseable experiencia en proyectos públicos o relacionados con municipalidades.

Habilidades

Profesional o técnico extrovertido, con alta capacidad oratoria, autonomía, autogestión, constancia y de resolución de diferencias.


Required Skill Profession

Other General



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    Unlock Your Supervisor de Potential: Insight & Career Growth Guide


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