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Urgent! Soporte de SAP Job Opening In Santiago de Chile – Now Hiring Stefanini Group



Job description

En Stefanini Chile S.A, estamos comprometidos con la excelencia y la innovación en el mundo tecnológico.

Nos dedicamos a crear soluciones que marcan la diferencia y transforman la forma en que el mundo ve la tecnología.

Posición disponible: Soporte Técnico N2 / SAP

Descripción del trabajo:


•Proporcionar soporte técnico especializado en SAP, abordando problemas complejos que no han podido ser resueltos en el nivel 1.


•Diagnosticar y resolver incidencias relacionadas con los módulos de SAP (por ejemplo, SAP FI, CO, MM, SD, etc.).


•Colaborar con el equipo de desarrollo para identificar y reportar errores en el sistema, así como proponer mejoras.


•Documentar soluciones y procedimientos en la base de datos de conocimiento para mejorar la eficiencia del soporte.


•Realizar pruebas de sistemas y aplicaciones tras la implementación de cambios o nuevas funcionalidades.


•Capacitar y guiar al personal de soporte técnico de nivel 1 en la resolución de problemas comunes.


•Mantener actualizados los registros de incidencias y soluciones en el sistema de gestión de tickets.


•Participar en proyectos de implementación y mejoras de procesos relacionados con SAP.


•Colaborar con otros departamentos para asegurar la integración y el funcionamiento óptimo de las soluciones SAP.

Requisitos necesarios:


•Título universitario en Ingeniería en Sistemas, Informática, Administración de Empresas o campo relacionado.


•Experiencia mínima de 2 años en soporte técnico en entornos SAP.


•Conocimiento profundo de uno o más módulos de SAP - Jira


•Habilidades analíticas y de resolución de problemas.


•Excelentes habilidades de comunicación verbal y escrita.

Condiciones:

-Modalidad: hibrida - Las Condes

-Jornada: 9:00am 18:30

-Contrato: a plazo fijo 1 mes, renovación 2 meses, luego indefinido


Required Skill Profession

Other General



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    Unlock Your Soporte de Potential: Insight & Career Growth Guide


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