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Urgent! Service Transition Specialist Job Opening In WorkFromHome – Now Hiring NTT DATA, Inc.

Service Transition Specialist



Job description

Join to apply for the Service Transition Specialist role at NTT DATA, Inc.

3 days ago Be among the first 25 applicants

Join to apply for the Service Transition Specialist role at NTT DATA, Inc.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
¡Sé parte de NTT DATA y transforma el futuro!
NTT DATA es una multinacional japonesa con presencia en más de 50 países, reconocida por su innovación tecnológica, excelencia operativa y compromiso con la sociedad.

Formamos parte del grupo NTT uno de los mayores conglomerados tecnológicos del mundo.
Somos reconocidos por nuestra excelencia técnica, innovación constante y nuestro compromiso con la sociedad.

Nos enorgullece haber sido reconocidos como el 3er mejor lugar para trabajar en Chile (GPTW ) .
Buscamos personas curiosas, comprometidas y apasionadas por la tecnología.

Únete a un equipo diverso, colaborativo y con un fuerte propósito: crear un impacto real en nuestros clientes y en el mundo.
¿Cuál será tu impacto?
Estamos en búsqueda de un/a Service Transition Specialist que será responsable de la implementación, ejecución, gobernanza y control de proyectos de transición de principio a fin.

Este rol clave se encargará de gestionar las relaciones con los clientes, establecer comunicaciones constantes con todas las partes interesadas internas, y asegurar que cada transición de servicio se alinee con los objetivos y plazos establecidos, mitigando riesgos y garantizando una entrega exitosa y validación operativa.

.
Principales responsabilidades

  • Implementar, ejecutar y controlar proyectos de transición desde su inicio hasta finalización.

  • Gestionar las relaciones con los clientes y establecer relaciones positivas y comunicaciones constantes con todas las partes interesadas internas durante un proyecto de transición de servicio.

  • Gestionar y mitigar los riesgos de transición de servicio.

  • Gestionar las escalaciones de clientes y equipos internos de acuerdo con los procesos estándar de NTT DATA.

  • Asegurar que la entrega para la ejecución del servicio y la validación de la preparación operativa haya sido exitosa.

  • Apoyar nuevos servicios a través de modelo de soporte en la fase inicial según sea necesario.

  • Asegurar que todos los proyectos de planificación de transición de servicio cumplan con los objetivos y los plazos.

  • Gestionar una validación y prueba exhaustiva de los servicios provisionados como parte de la transición.
¿Qué buscamos?
Requisitos excluyentes:
  • Estudios técnicos y/o profesionales en Informática, Eléctrica, Industrial, Civil Industrial, Telecomunicaciones, Conectividad y Redes o afines.

  • +5 años de experiencia similar.

  • Conocimiento de operaciones e implementación de servicios gestionados.
Deseables:
  • Certificación ITIL.

  • Nivel de inglés intermedio.
Modalidad de trabajo
Híbrida – Santiago, Región Metropolitana.
Beneficios que marcan la diferencia
En NTT DATA creemos que el trabajo debe ir de la mano con tu bienestar.

Por eso, desde tu primer día contarás con beneficios diseñados para apoyar tu calidad de vida, tu desarrollo profesional y el equilibrio entre lo personal y laboral.
Algunos de nuestros beneficios más destacados:
  • Día libre por tu cumpleaños (¡y medio día por el de tus hijos!).

  • Acceso gratuito a plataformas de aprendizaje como Skillsoft y Pink Elephant.

  • Aguinaldos: para Fiestas Patrias y Navidad.

  • ????

    Seguro de salud complementario 100% financiado para ti y tu familia directa.

  • ️ Masajes en oficina dos veces al mes + webinars de bienestar.

  • Postnatal parental de 6 semanas para madres, padres biológicos, adoptivos o sustitutos.

  • Becas de postgrado
¡Y muchos más!
Porque tu bienestar, tu familia y tu desarrollo profesional nos importan.
Diversidad, Equidad e Inclusión
En NTT DATA promovemos una cultura de respeto, equidad y oportunidades para todos.

Valoramos la diversidad como motor de innovación y crecimiento.

Nos comprometemos a mantener un ambiente libre de discriminación y acoso.
¿Quieres hacer la diferencia?
Si te apasiona la tecnología, te motiva el trabajo en equipo y quieres ser parte de una empresa global con impacto local, ¡postula y crece con nosotros!
Haz clic en Postular y comienza tu viaje en NTT DATA.
“Bajo el marco de la ley 21.015, en NTT DATA creemos en lugares de trabajos inclusivos y diversos, donde todas las personas son bienvenidas.

En caso de necesitar adaptaciones para ser parte de nuestro proceso de selección, favor comunicarlo al equipo de selección.”
Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

We are also one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Apply today.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other
  • Industries

    IT Services and IT Consulting

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Gestión De Los Cambios Y Reestructuración



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    Unlock Your Service Transition Potential: Insight & Career Growth Guide


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