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Urgent! Service Delivery Specialist - Technology IT Job Opening In Santiago – Now Hiring Signant Health

Service Delivery Specialist Technology IT



Job description

Service Delivery Specialist - Technology IT

Service Delivery Specialist - Technology IT

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This could be the Opportunity of Your Life!
Signant Health is a global evidence generation company.

We’re helping our customers digitally enable their clinical trial programs, meeting patients where they are, driving change through technology and innovations and reimagining the path to proof.
Working at Signant Health puts you in the very heart of the world’s most exciting sector - a high-growth, dynamic company in an extraordinary industry.
Where do you fit in?
The Service Delivery Specialist responsibilities are directly related to Incident management & project participation – Providing IT support for the global end user community, including remote workers.

This involves device support and deployment, lifecycle management, end user training, administration of collaboration services and other business applications.
As part of our team, your main responsibilities will be:

  • Incident management & project participation – Providing IT support for the global end user community, including remote workers.

    This involves device support and deployment, lifecycle management, end user training, administration of collaboration services and other business applications.

  • Training - Assist in the development of service-based training for both IT members and the wider user community
  • Project Participation - Assist in deployment of new services working within assigned project teams.

  • Security and Compliance – Work with the service security team via incident logging to ensure all end user devices are kept compliant.

  • Service ownership – Including service design, testing and documentation, you will be required to serve as an escalation point for all issues pertaining to one or several owned services within the service catalog.

    This includes the road mapping and development of that service.

  • Travel as necessary
  • Other responsibilities will be assigned as required.
You’ll need to bring:
  • Associates degree in computer science or communications.

  • Minimum of three years’ experience in IT support, additional experience in leading a support team.

  • Knowledge of Azure active directory, BitLocker and Defender ATP.

    Microsoft operating systems (Windows 10, Server 2012/2016/2019).

    Mac OSX
  • Knowledge of Office 365 environment including Email, SharePoint, Teams and OneDrive.

  • Familiarity with deployment of smartphones (Android/iOS).

  • Strong training development skills, being able to communicate complex technical matters in an easy-to-understand way.

  • Must be able to deal effectively with all levels of the organization.

  • Must be a team-oriented person with good communications, interpersonal skills and willingness to learn and grow.
Location: Santiago, RM, Chile
Language: Resumes must be submitted in English.

Advanced level of English required.
Ready to join the adventure?

Apply now and be a part of Signant Health’s exciting journey!
At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community.

Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Software Development

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Required Skill Profession

Servicios Profesionales/consultoría



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    Unlock Your Service Delivery Potential: Insight & Career Growth Guide


  • Real-time Service Delivery Jobs Trends in Santiago, Chile (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Delivery in Santiago, Chile using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 459 jobs in Chile and 157 jobs in Santiago. This comprehensive analysis highlights market share and opportunities for professionals in Service Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Signant Health adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Chile laws and regulations
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  • Interview Tips for Service Delivery Specialist Technology IT Job Success
    Signant Health interview tips for Service Delivery Specialist   Technology IT

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Signant Health's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
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    During the Interview:
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    Final Thought:

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