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Urgent! Senior Operations Manager (m/f/d) - FlixBus Chile Job Opening In WorkFromHome – Now Hiring FlixBus

Senior Operations Manager (m/f/d) FlixBus Chile



Job description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

We're looking for a motivated and driven Senior Regional Operations Manager (m/f/d) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success.

You will be working in a rapidly scaling-up environment and being responsible for managing operational topics concerning Flixbus’ bus partners in Chile.

This role will be based in Santiago de Chile under a hybrid working model.

About the Role

  • Build, maintain, and develop long-lasting relationships with bus partners & bus stations
  • Manage day-to-day interactions with our bus operators to ensure there is no disruption
  • Monitor operators’ adherence to our processes and standards and carry out audits with operators to ensure they follow quality and safety standards.

  • Ensure compliance with Flixbus procedures and protocols
  • Monitor and analyse KPIs to identify areas for improvement, providing actionable recommendations to enhance partner performance and service quality
  • Work cooperatively with our operators to ensure that their information on our platform is updated, as well as track training process for bus drivers
  • Collaborate cross-functionally with internal teams (e.g., Network Planning, Business Development) for seamless operations

About You

  • 5+ years of work experience in operations, ideally in dynamic daily environment within transportation, logistics, mobility, or delivery sectors
  • Fluent Spanish, advanced English is a plus
  • Ability to adequately deal with different stakeholders (e.g. business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills
  • Strong Analytical skills, a dvanced Excel
  • Trustworthiness, engagement, and flexibility as well as a hands‑on mentality
  • Organized, independent, reliable and responsible working style
  • Ready to work hybrid (3 days per week in office) and travel occasionally across Chile

We recognize that everyone carries a unique set of valuable skills and experiences.

If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.

We want to hear from you!

What We Offer

  • Work from (M)Anywhere : Depending on your role, work from another location for up to 60 days per year.

  • Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life.

    #LI-Hybrid
  • Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.

  • Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills.

  • Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career.

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity.

We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!

Apply now

If you prefer not to provide this information, I do not wish to answer .

At Flix, we are committed to fostering diversity and inclusion.

To support this initiative, we invite all applicants to complete our demographic questions on voluntary basis .

Your responses will be processed as anonymized data and not linked to your profile, and thus assessed for statistical purposes and internal research.

If you prefer not to provide this information, simply click on I do not wish to answer.

Be assured that neither the decision not to participate nor your answers will have an impact on your application, and your answers will remain anonymous and unidentifiable to you individually .

The decision on your application will be independently from your participation and the information you provide.

#J-18808-Ljbffr


Required Skill Profession

Operaciones Y Administración De Empresas



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