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Senior IT Support Engineer Level 3 Job Opening In Santiago de Chile – Now Hiring Workana


Job description

Full-time | Remote | CST Coverage

We're hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients.

This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.

What You'll Do

  • Handle escalations from Level 2 engineers.

  • Perform advanced Azure tasks: resource setup, policies, security, scripting, automation.

  • Support enterprise networking: firewalls, routing, VPNs, VoIP optimization.

  • Mentor Level 1–2 engineers, ensuring best practices.

  • Document escalations, infra changes, and project work.

  • Contribute to migrations and enterprise initiatives.

Requirements

  • 5+ years as a senior IT engineer / Level 3 in MSP or enterprise.

  • Strong Azure expertise (resources, policies, automation).

  • Advanced networking (firewalls, routing, VoIP troubleshooting).

  • Active Directory, Windows Server, Microsoft 365.

  • Excellent English for client-facing support.

  • Bonus: Mac support, ConnectWise/Datto familiarity.

Benefits

  • Weekdays: Noon–8pm CST
  • One weekend day: 8am–5pm CST
  • Days off: One weekday + one weekend day (2 total)
  • Device provided

Required Skill Profession

Other General


  • Job Details

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Unlock Your Senior IT Potential: Insight & Career Growth Guide


Real-time Senior IT Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior IT in Santiago de Chile, Chile, highlighting market share and opportunities for professionals in Senior IT roles.

11196 Jobs in Chile
11196
1663 Jobs in Santiago De Chile
1663
Download Senior It Jobs Trends in Santiago De Chile and Chile

Are You Looking for Senior IT Support Engineer Level 3 Job?

Great news! is currently hiring and seeking a Senior IT Support Engineer Level 3 to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Workana adheres to the cultural norms as outlined by Expertini.

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2. Loyalty

3. Impartiapty

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7. Obeying Chile laws and regulations

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