About The Role
As a Program Manager at Infinite Lambda, you'll be a pivotal force behind the successful delivery of projects and/or programs for our most important clients.
You will be at the forefront of business transformation, owning the entire program lifecycle and ensuring projects and programs deliver tangible value that helps companies innovate and compete.
You are a key partner in our client relationships, working with our Account Managers to nurture long-term partnerships and spot new opportunities, contributing to the growth of our client accounts.
In this role, you're more than just a manager: you're a leader and a mentor.
You will use your positive and collaborative attitude to foster a supportive environment where professional growth and happiness are the norm.
Your empathy and problem-solving skills will be essential as you guide your team to become more self-organised and accountable, celebrating successes along the way.
Responsibilities
- You will manage project and program delivery using Agile or Waterfall methodologies (depending on the best fit with the client), expertly tailoring your approach to the specific needs and phase of each project or program.
You will develop and maintain clear scope, timelines, budgets, and resource allocation plans, ensuring you can protect projects and programs against scope creep and provide alternative solutions to recover as needed.
- You will work with teams from both Infinite Lambda and the client to deliver projects and programs, earning their trust and getting 360-degree feedback on feasibility and plans.
You will create and maintain essential documentation (such as RAID Logs, RACI matrices, and Gantt charts) and lead ceremonies like standups, retrospectives, and client presentations.
- You will proactively identify risks and remove roadblocks, helping the team find the pathway to excellence that earns the admiration and respect of your clients.
You will track progress and communicate updates to stakeholders regularly through reports and presentations.
You will report to the Delivery Excellence group, ensuring two-way communication is always in place.
You will conduct project reviews and identify areas for improvement.
- Your ability to deliver structured, clear, and professional communication is pivotal to how our clients perceive Infinite Lambda.
This requires you to tailor your communication style to best suit each client's environment.
You will be responsible for maintaining a safe and congenial working environment for your team.
You are a natural entrepreneur, which drives you to see opportunities that empower your clients' business strategies through data and bring in more business through close interaction with Account Managers.
You will have your fingers on the pulse of the myriad activities under your control, switching context fluidly from one project or program to the next to help your teams be autonomous and empowered.
Requirements
Experience:
- 3-5 years of experience as a Program Manager, with a focus on data or software development projects.
- Proven background in leading and managing projects and programs from start to finish, including a minimum of 2-3 years as a consultant or delivering bespoke projects for external clients.
- Extensive experience with agile methodologies and continuous improvement.
- A good understanding of technical engineering and development, preferably in data.
Skills:
- Proficiency in a variety of program management tools (e.g., Jira, Asana, Trello).
- Exceptional problem-solving, conflict resolution, and change management skills.
- Ability to break down complex projects and programs into manageable tasks and create work breakdown structures.
- Experience in managing multiple projects simultaneously.
- Familiarity and practical experience with modern methodologies and the ability to choose and adapt the most suitable ones for the project or program.
Mindset:
- Demonstrated ability to orchestrate the big picture while also managing the details.
- A collaborative and positive approach to people and projects.
- Willingness to take new directions and adapt to changing priorities.
Nice To Have Skills
- Working knowledge of SQL and data warehousing concepts;
- Familiarity with data visualisation tools (e.g. Omni, Sigma, Tableau, PowerBI)
- Proven experience leading data warehousing and analytics projects, preferably migrations;
Soft Skills
- Servant leadership mindset with the ability to manage, motivate, inspire and support others;
- Outstanding communication skills;
- A considerate, curious, positive, naturally collaborative and supportive approach to people;
- Proactivity regarding risk, issues and planning;
- Ability to present complex technical concepts to non-technical audiences;
- Natural problem-solving attitude, facilitation skills, and creative thinking;
- Proficiency in English.
Interview Process
US-Based Program Manager (1 headcount)
- Introductory call with TABP: 45 minutes
- Take-home technical assignment
- Technical interview with Program Manager: 75 minutes
- Cultural chat with CSO: 45 minutes
Why join Infinite Lambda
- We support your growth with dedicated learning time, access to top-notch resources and a knowledge-sharing culture;
- You work autonomously here in a wholesome environment and get as much paid holiday as you need;
- The projects are diverse and give you plenty of opportunity to experiment with new tech;
- The benefits are plenty, with private health insurance, work-from-home budget, a company MacBook and more on the list.
Submit your
CV in English in PDF
.
Mind that as we are an international team, internal communication is in English.
Please note we can only sponsor visas for Ukrainian citizens.
Infinite Lambda is an equal opportunity employer.
Our inclusive culture celebrates diversity and treats everyone with dignity and respect.
Accordingly, our selection process will never discriminate against applicants on the grounds of any characteristics, such as disability, age, gender, sexual orientation, family status, race, faith or other.