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Urgent! Onboarding & Customer Success Job Opening In Chile, Chile – Now Hiring comOS (PV 24-1)

Onboarding & Customer Success



Job description

¿Qué es
comOS
?

comOS
es el sistema operativo de comunicaciones que une CRM, WhatsApp, telefonía, empleados de IA y workflows no-code en una sola plataforma, para que las empresas respondan 24/7, automaticen sus ventas y soporte de manera multicanal.

Onboarding & Customer Success (Implementaciones · Capacitaciones · Retención)

Buscamos a alguien apasionado por transformar con tecnología a miles de pymes en Latam, a través de boarding e implementaciones personalizados end-to-end, capacitaciones continuas e iniciativas de retención de largo plazo.

Tu foco será implementar embudos comerciales potenciados por IA para los nuevos clientes, configurar asistentes personalizados para cada caso de uso (mensajes, reglas, integraciones), asegurando que cada cliente vea el retorno de la inversión lo antes posible.

Qué esperamos de ti

Diseñar e implementar journeys comerciales (
Embudo + Asistentes IA)
, prompts y workflows no-code por vertical/cliente; documentar playbooks y KPIs de valor.

Capacitación: sesiones 1:1 y grupales, materiales how-to y certificaciones internas hasta que el cliente sea autosuficiente.

Medir adopción de producto, NPS y uso por rol; alertas tempranas y planes de éxito.

Requisitos

1–5 años en Customer Success / Implementaciones en SaaS / Asistentes de IA o CRM's.

Experiencia guiando onboarding y capacitaciones con foco en procesos comerciales (CRM, comunicación, multicanalidad, automatización).

Habilidad extremadamente consultiva para traducir dolor → solución → ROI.

Organización, resiliencia y pasión por medir impacto.

Bonus: experiencia en CRM (HubSpot, pipedrive o cualquier otro), telefonía/WhatsApp Business API, o diseño de asistentes/automatizaciones.

Beneficios

4 semanas de vacaciones.

Trabajo remote-first.

USD 300/año para cursos, libros o certificaciones.

Seguro complementario de salud desde el día 1.

Lunes a jueves 9:00–18:30; viernes hasta las 16:00.

¿Cómo postular?

Postula por acá, pero si crees que este trabajo es PERFECTO para ti, además envíame a explicando porqué eres la persona correcta para este rol.

Si te quieres unir a la revolución de la IA, pero este cargo no es para ti, síguenos porque pronto vendrán otras posiciones.


Required Skill Profession

Other General



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    Unlock Your Onboarding Customer Potential: Insight & Career Growth Guide


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