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Chile Jobs Expertini

L1 Technical Support Consultant (LATAM) Job Opening In Chile, Chile – Now Hiring Jobgether


Job description

This position is posted by Jobgether on behalf of a partner company.

We are currently looking for a L1 Technical Support Consultant in Latin America.

In this role, you will provide first-level technical support for software, hardware, and SaaS solutions in a fully remote, multicultural environment.

You will be responsible for troubleshooting client issues, monitoring hardware and systems, and ensuring timely escalation to appropriate teams.

This position offers the opportunity to develop strong problem-solving skills, enhance technical knowledge, and contribute to a seamless customer experience.

You will collaborate with international teams, maintain accurate records, and play a key role in ensuring operational reliability.

The environment emphasizes continuous learning, personal growth, and a people-first management approach.

Accountabilities

  • Respond to customer inquiries related to technical issues, providing effective and timely solutions.
  • Monitor client hardware and systems in real time, detecting and escalating issues as necessary.
  • Follow established procedures to escalate complex technical issues to internal teams or stakeholders.
  • Maintain accurate documentation of system failures, maintenance activities, and identified bugs.
  • Collaborate with internal teams to ensure smooth operations and timely issue resolution.
  • Support the enhancement of overall client experience through proactive troubleshooting and communication.

Requirements

  • Excellent English communication skills (C1 or higher, spoken and written).
  • Minimum 1 year of experience in technical support or a related role.
  • Ability to identify and resolve basic hardware and software issues independently.
  • Hands-on experience with hardware troubleshooting and technical problem-solving.
  • Familiarity with ticketing systems such as Zendesk or equivalent.
  • Fast typing skills and the ability to manage multiple tasks simultaneously.
  • Strong customer service orientation, responsibility, and interpersonal skills.
  • Willingness to learn and adapt in a remote, multicultural environment.

Preferred: Experience with remote hardware debugging or advanced troubleshooting techniques.

Benefits

  • Flexible working schedule and fully remote work from Latin America.
  • Competitive compensation in USD.
  • Inclusive, international team environment.
  • Paid intensive training and probation period.
  • Opportunities for career growth, self-development, and long-term cooperation.
  • Bonuses for referrals and performance recognition.
  • Work-life balance supported by responsive management.


Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the three candidates who best match the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.

Once the shortlist is completed, we share it directly with the company that owns the job opening.

The final decision and next steps (such as interviews or assessments) are managed by their internal hiring team.

Thank you for your interest!

 

#LI-CL1

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your L1 Technical Potential: Insight & Career Growth Guide


Real-time L1 Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L1 Technical in Chile, Chile, highlighting market share and opportunities for professionals in L1 Technical roles.

284 Jobs in Chile
284
128 Jobs in Chile
128
Download L1 Technical Jobs Trends in Chile and Chile

Are You Looking for L1 Technical Support Consultant (LATAM) Job?

Great news! is currently hiring and seeking a L1 Technical Support Consultant (LATAM) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Jobgether adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for L1 Technical Support Consultant (LATAM) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for L1 Technical Support Consultant (LATAM)?

Key qualifications for L1 Technical Support Consultant (LATAM) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for L1 Technical Support Consultant (LATAM) Job Success

Jobgether interview tips for L1 Technical Support Consultant (LATAM)

Here are some tips to help you prepare for and ace your L1 Technical Support Consultant (LATAM) job interview:

Before the Interview:

Research: Learn about the Jobgether's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your L1 Technical Support Consultant (LATAM) interview at Jobgether, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Jobgether's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for L1 Technical Support Consultant (LATAM) Positions

Setting up job alerts for L1 Technical Support Consultant (LATAM) is easy with Chile Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!