Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Jefe de Operaciones y Soporte TI Cloud.
Chile Jobs Expertini

Urgent! Jefe de Operaciones y Soporte TI Cloud Job Opening In Curicó – Now Hiring TIBOX

Jefe de Operaciones y Soporte TI Cloud



Job description

En Tibox buscamos a un/a Jefe de Operaciones y Soporte TI Cloud

Para coordinar y supervisar la mesa de ayuda y los servicios TI a clientes, asegurando calidad, oportunidad y cumplimiento de SLA.

Principales funciones

  • Supervisar la operación diaria del equipo de soporte y administración de servicios TI.

  • Asegurar tiempos de respuesta, resolución e indicadores comprometidos (SLA).

  • Gestionar la relación con clientes y coordinar con proveedores cuando sea necesario.

  • Monitorear KPI del área y elaborar reportes periódicos de operación, incidentes y consumo.

  • Mantener documentación técnica y procedimientos actualizados.

  • Proponer e implementar mejoras en procesos, herramientas y metodologías.

  • Diseñar y dar seguimiento a planes de mejora continua.

  • Apoyar a comercial y preventa con gestión técnica cuando se requiera.

  • Liderar al equipo: seguimiento de desempeño, capacitación y retroalimentación.

  • Velar por la vigencia de certificaciones y buenas prácticas del equipo.

  • Asegurar el cumplimiento de procesos alineados a los objetivos del área.

Requisitos

  • Título profesional en Ingeniería Comercial, Ingeniería Civil Industrial o carrera afín.

  • Experiencia coordinando equipos de soporte técnico y/o administración de servicios TI.

  • Deseable conocimiento en Microsoft 365, Google Workspace y nubes públicas (Azure, AWS, GCP).

  • Habilidades de liderazgo, comunicación efectiva y orientación al cliente.

  • Experiencia trabajando con reportes, indicadores y seguimiento de SLA.

  • Residencia en Curicó o sectores aledaños.

Lo que ofrecemos

  • Oportunidad de liderar un equipo consolidado.

  • Entorno de trabajo colaborativo y dinámico.

  • Proyección en servicios TI y participación en iniciativas de mejora continua.

Postulación

Envía tu CV y pretensiones de renta a

con asunto:
Jefe de Operaciones y Soporte TI Cloud


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Jefe de Potential: Insight & Career Growth Guide


  • Real-time Jefe de Jobs Trends in Curicó, Chile (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Jefe de in Curicó, Chile using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 44538 jobs in Chile and 270 jobs in Curicó. This comprehensive analysis highlights market share and opportunities for professionals in Jefe de roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Jefe de Operaciones y Soporte TI Cloud Job?

    Great news! is currently hiring and seeking a Jefe de Operaciones y Soporte TI Cloud to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TIBOX adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Chile laws and regulations
  • What Is the Average Salary Range for Jefe de Operaciones y Soporte TI Cloud Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Curicó. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Jefe de Operaciones y Soporte TI Cloud?

    Key qualifications for Jefe de Operaciones y Soporte TI Cloud typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Jefe de Operaciones y Soporte TI Cloud?

    To improve your chances of getting hired for Jefe de Operaciones y Soporte TI Cloud, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Jefe de Operaciones y Soporte TI Cloud Job Success
    TIBOX interview tips for Jefe de Operaciones y Soporte TI Cloud

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the TIBOX's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Jefe de Operaciones y Soporte TI Cloud interview at TIBOX, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TIBOX's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Jefe de Operaciones y Soporte TI Cloud Positions

    Setting up job alerts for Jefe de Operaciones y Soporte TI Cloud is easy with Chile Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!