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Urgent! Jefe Click and Collect, FT5X2 Hrs, Falabella Viña Centro Job Opening In Viña del Mar – Now Hiring ЗАО Компания «Уралкан Интертрейд»

Jefe Click and Collect, FT5X2 Hrs, Falabella Viña Centro



Job description

Descripción empresa:
Somos Falabella Retail

Nos gusta innovar, trabajamos desde donde queremos estar, respetamos y valoramos la diversidad, incluimos a todas las personas y derribamos barreras porque acá las diferencias suman.

Disfrutamos y lo pasamos bien trabajando en equipo, aceptando las diferencias por nuestra identidad de género, orientación sexual, creencias religiosas, discapacidad, edad o nacionalidad, compartimos experiencias entre negocios, vibramos con los desafíos del mundo físico y digital.

Somos más de 100 mil personas en 9 países distintos que cada día trabajamos como un equipo por simplificar y disfrutar más la vida.

Funciones del cargo:
Si te apasiona el Retail, eres motivado y tienes ganas de aprender con los mejores, ésta es tu oportunidad para formar parte de un gran equipo y trabajar con nosotros Buscamos atraer y desarrollar a personal con potencial y que quieran desarrollarse dentro de nuestras tiendas.

Queremos desarrollar tu pasión por el cliente y tu capacidad para brindar un servicio excepcional.

OBJETIVO

Asegurar el correcto funcionamiento del área de Click & Collect y el logro de los indicadores asociados, brindando una experiencia de atención de excelencia al cliente en el retiro de su producto en tienda.

FUNCIONES

  1. Administrar y gestionar el front de Atención de Click & Collect, velando por brindar al cliente una experiencia de atención de excelencia en el retiro del producto en tienda en relación al tiempo y la calidad del servicio.

  2. Supervisar y gestionar el seguimiento al panel OMS de alertas, confirmación y rechazo de pedidos, según los tiempos, procedimientos y metas establecidos.

  3. Coordinar y mantener actualizados los inventarios de la bodega de C&C, según procedimientos establecidos.

  4. Realizar la actualización y gestión continua de ordenes fuera de plazo, según los procedimientos establecidos.

  5. Realizar la gestión comercial del área y colaborar activamente con los diferentes departamentos de ventas, impactando en el logro de las metas comerciales.

  6. Liderar al equipo de trabajo a su cargo, garantizando su gestión administrativa, motivación y capacitación.

Requisitos:
Titulo Ingeniería Comercial / Civil, Adm.

de Empresas o carrera afín

Experiencia Retail

Experiencia liderando equipos

Manejo excel intermedio

Condiciones oferta:Beneficios:
¿Qué te ofrecemos?

Un gran ambiente laboral, atractivos beneficios y después de 1 año y si cuentas con una positiva evaluación de desempeño, la posibilidad de postular a otros cargos y asumir nuevos desafíos


Required Skill Profession

Other General



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