ISA Platinion Talent Manager

Job description

Who We Are

As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions.

We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models.

We solve the most daunting challenges that companies face today and envision for tomorrow.

Our style is entrepreneurial – nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent.

Our unique selling proposition is technology expertise and delivery excellence.

Platinion was founded in 2000.

Since then, we have grown continuously and successfully.

Today we have offices in Europe, North and South America, Asia Pacific and Africa.

What You'll Do

The Platinion Talent Manager will act as the holistic owner of the consulting team employment experience with a close focus on the business needs of BCG Platinion and the professional development of our consulting staff.

Staffing

• Responsible for optimizing the deployment of consulting resources to meet our business needs while ensuring that each consulting staff member receives the right set of opportunities to support their immediate BCG Platinion Career Development objectives and their overall long-term professional goals
• Optimizes team design, billability and achievement of business priorities through a deep awareness of current available skills, cases, leads/proposals, and office/firm goals; maintain a view of staffing pipeline at a macro and micro level (overall business outlook as well as specific staffing needs)
• Maintain an acute awareness of business environment; openly communicate information relative to case opportunities with individuals and staff availability with leadership and teams looking to confirm staff to projects
• Build strong relationships with client facing staff to understand development needs, preferences and constraints for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG Platinion's business needs and personal preferences if possible; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations
• Coordinate with local, system, regional, and global staffing teams
• Serve as on-point staffer your specific offices and work closely with case teams to identify appropriate staffing options.
  
  

Career Development

• Actively engage in all CDC meetings for relevant cohort(s) of individuals; review meeting inputs and outputs; provide committee with market view of performance, pressure test and calibrate Advisors during meeting, ensuring best practices and consistent CDC decisions for relevant cohort(s)
• Act as strategic thought partner and provide leadership for committee(s) in partnership with CD Ops team on matters such as committee composition, training, and quality
• Partner with Advisors to communicate CDC outcomes with individuals; reinforces and interprets meeting outcomes, provide ongoing advice, understand and appreciate the values of BCG Platinion and work to preserve these values in interpreting and resolving career development issues
• Reinforce CD messages through Staffing and development discussions to support individual development

Recruiting & On-Boarding

• Actively engage with candidates and hires early in their BCG Platinion experience; participate in the conversion process; adapt early experiences to meet likely development needs in first cases
• Provide Recruiting and local leadership with a view on demanded profiles and cohort needs
• Ensure new hire set up for success through first staffing experience, helping create 1st level network, allocating buddy and CDA, and frequent check-ins in first months

Mobility

• Understands all offerings and engages in discussion with cohort(s) on mobility options
• Manages the lifecycle of all in/out transfers

Career Navigation

• Motivate, help to develop, and provide coaching and advice to all members of the team
• Coach and guide staff throughout their employment lifecycle on career options and opportunities; act as a trusted advisor to guide individuals into mutually beneficial outcomes
• Understand and communicate key programs including flexibility and global programs; coordinate use of programs to balance employee needs and business priorities

Other HR

• Address questions related to HR topics before escalating to HR; work with HR team to resolve issues faced by individuals; contribute thought leadership on initiatives crucial to addressing People issues
• Manage transition support through effective communication, working closely with HR team
• Provide input to rest of staffing and HR team to maintain up to date accurate information on staff including case assignments, training, vacation, recruiting and LOA

Other

• Monitor staff activity and participation in key aspects of morale, retention and affiliation (e.g., integration and affiliation programs and events, MDAs, red zone reports, PTO support etc.)
• Own analytics and projects related to offices of focus, including but not limited to Annual PEOPLE Team Survey, Pyramid Planning, Staffing analytics
• Work closely with office people team to ensure information sharing, best practice codification, and efficient operations
• Act as a thought partner for the local leadership team, System Leader and CT Talent Director

What You'll Bring

Basic Job Requirements

• Bachelor's Degree or equivalent required
• 6+ years of HR/talent management experience or two+ years client-facing work experience in a professional services or equivalent organization strongly preferred

Key Competencies

• Working knowledge of IT Architecture, IT and Business Consulting
• Fluency in English and Spanish
• Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG Platinion's values and culture
• Excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG Platinion through establishing positive and productive working relationships
• Able to engender trust from senior local and regional leadership as well as more junior resources and serve as a broker or liaison between the two groups
• Strong communication skills; able to communicate confidently, articulately; able to influence multiple stakeholders to adopt a new point of view and be simultaneously flexible with adjusting own perspective in light of new information or constraints
• Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative style
• High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality
• Comfortable in resolving conflict, delivering difficult messages and addressing all people related issues
• A quick study; a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-minded
• Quick understanding of BCG policies, practices, structure, and how decisions are made
• An active team player with strong organizational, analytical, and project management skills
• Comfortable in both working in detail and understanding the big picture.
  
  Able to consider the ramifications of decisions on various constituencies
• Autonomous, able to tolerate ambiguity, self-motivated

Who You'll Work With

This role will work primarily with the various cohorts across Platinion in Chile and Colombia with a close connection to the rest of the ISA system (Iberia and Brazil), focusing on the needs of the firm, cohort and individuals.

They will drive overall objectives of the business including balance and utilization, identify patterns across the cohort and use that knowledge to drive strategies, and support individuals in their staffing and developmental needs.

In addition, this role is a member of the larger consulting talent team community in EMESA.

Additional info

Flexible BCG Location:
No

Please submit your application in English.
Boston Consulting Group is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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Required Skill Profession

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