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Urgent! Ingeniero/a de Soporte en Redes L2 Job Opening In Santiago – Now Hiring NTT DATA, Inc.

Ingeniero/a de Soporte en Redes L2



Job description

Overview

Ingeniero/a de Networking L2 para soporte en redes en NTT DATA, Inc.

Será responsable de brindar un servicio administrado siguiendo las mejores prácticas de la industria para asegurar la continuidad operativa y la eficiencia de las comunicaciones internas y externas.

Este profesional monitorea, identifica, investiga y resuelve de forma proactiva incidentes de red, aplicando su experiencia para optimizar la infraestructura existente y minimizar el tiempo de inactividad.

Workplace type: On-site Working

Ubicación: Santiago, Santiago Metropolitan Region, Chile

Principales responsabilidades

  • Realizar configuraciones, atender y resolver eventos de baja a mediana complejidad bajo supervisión de ingenieros más experimentados.

  • Apoyar las labores de ingenieros de nivel superior.

  • Realizar cableado estructurado simple, acompañando o dirigiendo las tareas según necesidad.

  • Apoyar en el control de inventarios y levantamientos en terreno.

  • Contribuir a la creación y mantención de documentación, procesos, procedimientos y diagramas.

  • Elaborar levantamientos e informes asociados a actividades o proyectos.

  • Realizar pruebas de disponibilidad posterior a la ejecución de tareas.

  • Documentar todas sus actividades en la plataforma ITSM definida.

  • Canalizar y derivar solicitudes según corresponda; levantar tickets, hacer seguimiento y escalar e informar a las áreas correspondientes.

  • Interactuar con proveedores cuando sea necesario.

  • Registrar ingresos y salidas en el sistema de control horario, manteniendo actualizadas las solicitudes de aprobación para actividades extraordinarias.

Requisitos

  • Formación Académica: Ingeniero de ejecución, ejecución en Informática, Electrónica, Telecomunicaciones u otras afines.

  • Experiencia: Mínimo 2 años de experiencia en roles similares.

  • Habilidades Técnicas Específicas – Wireless (Wi‑Fi):
    • Fundamentos de redes inalámbricas.

    • Diseño y planificación de redes wireless (idealmente experiencia en al menos 5 de las siguientes áreas):
    • Site Surveys
    • Diseño de cobertura y capacidad
    • Roaming (implementación/configuración)
    • Controladores Wireless (WLCs)
    • Puntos de acceso (APs)
    • SSID, VLANs y segmentación
    • Seguridad Wireless
    • Troubleshooting y optimización
    • Herramientas de análisis de espectro
    • Captura y análisis de paquetes (Wireshark)
  • Habilidades Técnicas Específicas – SD‑WAN:
    • Fundamentos de redes y routing:
      • Protocolos de routing (OSPF, BGP, EIGRP)
      • VPNs (IPsec, SSL VPN)
      • Conocimiento general de MPLS vs.

        Internet/Banda ancha
  • Requisitos deseables:
    • Experiencia en plataformas como:
    • Cisco SD‑WAN (Viptela)
    • Fortinet FortiManager/FortiGate
    • Palo Alto Networks Prisma SD‑WAN (CloudGenix)
    • Versa Networks
    • VMware SD‑WAN by VeloCloud
    • Silver Peak (HPE Aruba Networking)

Beneficios

En NTT DATA creemos que el trabajo debe ir de la mano con tu bienestar.

Por eso, desde tu primer día contarás con beneficios diseñados para apoyar tu calidad de vida, tu desarrollo profesional y el equilibrio entre lo personal y laboral.

  • Día libre por tu cumpleaños (y medio día por el de tus hijos).

  • Acceso gratuito a plataformas de aprendizaje como Skillsoft y Pink Elephant.

  • Aguinaldos: para Fiestas Patrias y Navidad.

  • Seguro de salud complementario 100% financiado para ti y tu familia directa.

  • Masajes en oficina dos veces al mes + webinars de bienestar.

  • Postnatal parental de 6 semanas para madres, padres biológicos, adoptivos o sustitutos.

  • Becas de postgrado

Diversidad, Equidad e Inclusión

En NTT DATA promovemos una cultura de respeto, equidad y oportunidades para todos.

Valoramos la diversidad como motor de innovación y crecimiento.

Nos comprometemos a mantener un ambiente libre de discriminación y acoso.

Datos del empleo

  • Workplace type: On-site Working
  • Ubicación: Santiago, Santiago Metropolitan Region, Chile
  • Senioridad: Entry level
  • Tipo de empleo: Full-time
  • Función: Information Technology
  • Industria: IT Services and IT Consulting

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.

We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

We are also one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Apply today.

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Required Skill Profession

Soporte Técnico Y Administración



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