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Urgent! Ingeniero de Transformación de Procesos Job Opening In Santiago de Chile – Now Hiring Banco de Crédito e Inversiones

Ingeniero de Transformación de Procesos



Job description

La principal misión del Ingeniero de Procesos es diseñar, modelar e implementar procesos operacionales, que involucran procesos, personas y sistemas, utilizando la Metodología definida en la Gerencia, con el propósito de generar valor en el negocio a través de los procesos de manera sustentable en el tiempo.

Velar por la integridad y madurez de la gestión de los procesos de punta a punta, identificando riesgos operacionales y facilitando la captura incremental de valor hacia el cliente final.

En este rol tendrás la oportunidad de:
Desarrollar, ejecutar, diseñar o rediseñar procesos para la mejora continua, asegurando su alineación con el modelo operacional omnicanal del banco.Recopilar, analizar y documentar datos e información de los procesos para tomar decisiones informadas y respaldadas por datos.Identificar y cuantificar riesgos en Historias de Usuario, proponiendo planes de mitigación para asegurar la sostenibilidad y escalabilidad de los procesos.Medir y monitorear indicadores operacionales (como capacidad, tiempos de ciclo y reprocesos) para minimizar el impacto en la operación diaria.Asesorar y proporcionar información clave a los Product Owners para facilitar la creación de Historias de Usuario y la gestión de deudas operacionales.Colaborar con la gerencia de Gestión de Personas para elaborar el plan de cambio, organizar la implementación y capacitar al personal en los nuevos procesos.

Para tener éxito en esta posición necesitas:
Estudios de Ingeniería Civil Industrial, Ingeniería Comercial o a fines, con conocimientos en tecnologías de la información.}Conocimiento de BPM (Business Process Management) y en particular de diagramación en BPMN (Business Process Model and Notation)Manejo de herramientas como ARIS, Bizagi, Power BI.Conocimientos en gestión de proyectos ágiles


Required Skill Profession

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