Overview
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem addresses the world's most critical water challenges.
We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Role
The Application Engineer is responsible for providing technical sales support to both external sources (consulting engineers, contractors and end users) and internal sources (regional managers, project management/engineering, manufacturing and after-sales service) to obtain sales orders to meet set sales goals.
Responsibilities
- Provide technical support for preparation of bids and proposals.
- Design aeration and biological systems for wastewater treatment applications.
- Provide technical specifications for use in municipal bid documents.
- Work with project management/engineering and operations to develop and maintain cost to complete equipment.
- Develop pricing estimates for both direct purchases and competitive bid applications.
- Interact with third party sales representatives, regional managers, consultants, contractors, and end users on a daily basis through verbal and written communication.
- Administer equipment procurement bids including: submission of applicable bond requests, preparation of bid forms, pricing and providing of all requested information.
- Oversee project hand-overs to project management/engineering group.
- Respond proactively to all sales calls.
- Utilize proprietary software platforms (AXP, Treatment Select, Xylect, Mids, etc.) to address technical questions and use third party software (AutoCAD, Microsoft Office, and PowerPoint) as needed to enhance customer support.
- Maintain sales files and customer information database in Salesforce.com.
- Maintain product knowledge through training and seminars.
- Provide other duties as assigned; participate in special projects to help improve processes or tools for the sales group or key account management.
- Follow and comply with all ESH&S policies.
- Support cross-Treatment training and development opportunities; provide and/or receive mentorship for other Treatment and Xylem team members.
- Participate in local water-treatment efforts/organizations.
Minimum Qualifications
- Bachelor’s Degree in Civil, Environmental, Mechanical or Chemical Engineering (or related B.S. degree in engineering/environmental studies).
- 3+ years of experience in the field of water and/or wastewater treatment or equivalent exposure to fundamental theories, principles, and concepts.
- Specific hands-on field experience with controls, electrical panels, and/or mechanical equipment is a plus.
- Proficient problem solving techniques, attention to detail, and the ability to read and interpret complex engineering drawings and specifications for tenders, designs, cost estimates, and proposals.
- Superior customer service, interpersonal skills, effective communication, and the ability to facilitate technical presentations.
- Ability to complete tasks with minimal oversight and to handle multiple assignments with shifting priorities; strong networking within the organization.
- Proficient in Microsoft Word, PowerPoint, Excel and CRM software.
- Self-starter with high motivation to achieve corporate and personal goals; excellent verbal and written communication skills.
Preferred Qualifications
- Green Belt Certification.
- Familiarity with Salesforce software.
- Prior experience with bidding/tendering processes.
Physical Demands/Work Environment
The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit, stand, walk and reach with hands and arms.
- Occasional exposure to shop and field elements (Wastewater and Drinking Water Treatment Plants).
- Must occasionally lift/transport up to 50 pounds.
- Must be able to safely work around pipes, valves, electrical equipment and operating machinery commonly found around construction sites and treatment plants.
- Office: fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise.
- Exposure to undesirable field elements at treatment plants or contractor sites.
Join the global Xylem team to be part of innovative technology solutions transforming water usage, conservation and re-use.
Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
We value inclusion and belonging as drivers of innovation.
Seniority level
Employment type
Job function
- Engineering and Information Technology
- Industrial Machinery Manufacturing
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