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Urgent! Field System Engineer, Chile Job Opening In Santiago de Chile – Now Hiring bioMérieux

Field System Engineer, Chile



Job description

  • Primary Purpose and Overall Objective of the Job:

Provide field technical support & services, including installation, preventive and curative maintenances , field actions at all stages of instruments life cycle management to secure and optimize lab production

  • Main Accountabilities:

All Level
 Perform procedure associated with installing repairing and maintaining on an assigned instrument base, consistent follow up and customer satisfaction

 Negotiate and sale the maintenance contracts to private labs, hospitals or industry

 Answer internal & external customer inquiries and ensure compliance with regulatory through timely and accurate documentation in ERP system

 Manage spare parts inventory according quality guidelines

From Level 10
 Ability to handle simple to complex maintenance

 Contribute to the action plan definition to the solving of breakdown with SE or specialist, pilot transversal mission on the long run

 Develop & retain business, strengthen customer relationship

From Level 9
 Ability to handle autonomously complex maintenance

 Referent and advisor in key strategic ranges at all stage of commercial steps

 Support/ act as specialists in partnership with support teams (maintenance, L2 support, …)

 Ability to handle field actions in other subsidiaries/Clusters/Distributors

 Coach peers/new comers on new system

Level 8
 Act as a technical pillar for sub/clusters

 Recognized expertise on the market, ability to interact with KOL

 Contribute to project related to her/his field of expertise

Studies-Experience
Typical Studies-Experience, Skills and Qualifications:

 Bachelor/ Master's degree in engineering (electronics, computer sciences, biotechnology) with 3/5 years' experience

Skills And Qualifications
 Customer and solution oriented

 Organized, rigorous and autonomous

 Good communication/ presentation skills

 Ability to handle CRM (reporting and dashboard)

Scope And Resources Accountability, Typical Performance Indicators

  • Scope and Resources Accountability: Manage system and field support of bioMérieux solutions.

  • Financial Indicators (revenue, budget, etc.): Service revenues, OPEX, …
  • Key Performance Indicators (KPIs): CRM KPI, Customer Satisfaction, Effective and efficient customer support of bMx systems
  • Key Contacts (internal/external) and Interfaces: Managers, Sales Rep, AS and SE specialist; GCS & CSI, External: Laboratory Managers, KOL, Technicians, end user, subcontractors, distributors, legal and compliance authorities.

1 Language(s)
Language A:

English

Fluent Intermediate Basic

Language B
Local

Fluent Intermediate Basic


Required Skill Profession

Other General



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    Unlock Your Field System Potential: Insight & Career Growth Guide


  • Real-time Field System Jobs Trends in Santiago de Chile, Chile (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Field System in Santiago de Chile, Chile using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 435 jobs in Chile and 88 jobs in Santiago de Chile. This comprehensive analysis highlights market share and opportunities for professionals in Field System roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Field System Engineer, Chile Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at bioMérieux adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Chile laws and regulations
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    bioMérieux interview tips for Field System Engineer, Chile

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    • Other Openings
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    Final Thought:

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