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Field Service Engineering - Professional Job Opening In Santiago – Now Hiring bioMérieux


Job description

Overview

Primary Purpose and Overall Objective of the Job: Provide field technical support & services, including installation, preventive and curative maintenances, field actions at all stages of instruments life cycle management to secure and optimize lab production.

Responsibilities

  • All level: Perform procedures associated with installing, repairing and maintaining on an assigned instrument base, with consistent follow up and customer satisfaction.

  • Negotiate and sell the maintenance contracts to private labs, hospitals or industry.

  • Answer internal & external customer inquiries and ensure compliance with regulatory through timely and accurate documentation in ERP system.

  • Manage spare parts inventory according to quality guidelines.

  • From level 10: Ability to handle simple to complex maintenance.

  • Contribute to the action plan definition to solving breakdowns with SE or specialist, pilot transversal missions in the long run.

  • Develop & retain business, strengthen customer relationship.

Progression levels

  • From level 9 : Ability to handle autonomously complex maintenance; Referent and advisor in key strategic ranges at all stage of commercial steps; Support/act as specialists in partnership with support teams (maintenance, L2 support, …); Ability to handle field actions in other subsidiaries/Clusters/Distributors; Coach peers/new comers on new system.

  • Level 8 : Act as a technical pillar for sub/clusters; Recognized expertise on the market, ability to interact with KOL; Contribute to project related to her/his field of expertise.

Typical Studies-Experience, Skills and Qualifications

  • Studies-Experience : Bachelor/ Master’s degree in engineering (electronics, computer sciences, biotechnology) with 3/5 years’ experience.

  • Skills and Qualifications : Customer and solution oriented; Organized, rigorous and autonomous; Good communication/ presentation skills; Ability to handle CRM (reporting and dashboard).

Scope and Resources Accountability

  • Scope and Resources Accountability: Manage system and field support of bioMérieux solutions.

  • Financial Indicators (revenue, budget, etc.): Service revenues, OPEX, …
  • Key Performance Indicators (KPIs): CRM KPI, Customer Satisfaction, Effective and efficient customer support of bMx systems.

  • Key Contacts (internal/external) and Interfaces: Managers, Sales Rep, AS and SE specialist; GCS & CSI, External: Laboratory Managers, KOL, Technicians, end user, subcontractors, distributors, legal and compliance authorities.

Language

  • Language A: English — Fluent/Intermediate/Basic
  • Language B: Local — Fluent/Intermediate/Basic

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Required Skill Profession

Instalación Mantenimiento Reparación


  • Job Details

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Unlock Your Field Service Potential: Insight & Career Growth Guide


Real-time Field Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field Service in Santiago, Chile, highlighting market share and opportunities for professionals in Field Service roles.

413 Jobs in Chile
413
164 Jobs in Santiago
164
Download Field Service Jobs Trends in Santiago and Chile

Are You Looking for Field Service Engineering Professional Job?

Great news! is currently hiring and seeking a Field Service Engineering Professional to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at bioMérieux adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for Field Service Engineering Professional Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Santiago. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Field Service Engineering Professional?

Key qualifications for Field Service Engineering Professional typically include Instalación Mantenimiento Reparación and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Field Service Engineering Professional?

To improve your chances of getting hired for Field Service Engineering Professional, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Field Service Engineering Professional Job Success

bioMérieux interview tips for Field Service Engineering   Professional

Here are some tips to help you prepare for and ace your Field Service Engineering Professional job interview:

Before the Interview:

Research: Learn about the bioMérieux's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Field Service Engineering Professional interview at bioMérieux, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the bioMérieux's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Field Service Engineering Professional Positions

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