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Urgent! Ejecutivo/a de Retención de Clientes, FT, Seguros de Vida Job Opening In Ñuñoa – Now Hiring Seguros Falabella

Ejecutivo/a de Retención de Clientes, FT, Seguros de Vida



Job description

* Descripción empresa: Somos más de 80 mil personas que cada día trabajamos por el firme Propósito - Simplificar y Disfrutar más la Vida.

Estamos presentes en 9 países y compuestos por grandes marcas posicionadas de diversas industrias.

Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario.

Cada una de éstas nos hace ser quienes somos, y es entre todos, como Un Solo Equipo, que buscamos diariamente reinventarnos y superar las experiencias de nuestros clientes.
Si eres trabajador de Falabella, revisa todos los cursos disponibles en la Academia Falabella, que te ayudarán a seguir impulsando tu desarrollo y preparar tu próxima aventura con nosotros!
SOMOS UNA EMPRESA QUE APOYA LA LEY 21015, APOYAMOS LA DIVERSIDAD Y LA INCLUSIÓN EN TODAS SUS FORMAS, SIN IMPORTAR RELIGIÓN, RAZA, GÉNERO, SITUACIÓN DE DISCAPACIDAD, NACIONALIDAD.
* Misión del cargo: Tu principal objetivo es asesorar y retener a los clientes que deseen renunciar a sus productos de Seguros Falabella Corredores.
* Funciones del cargo: Debe atender y asesorar a sus clientes siguiendo las pautas de calidad establecidas, logrando una experiencia positiva en cada contacto.

Ademas, debe retener a los clientes, mediante el asesoramiento en las coberturas y/o asistencias de los seguros contratados.

Generar cambio de producto cuando no sea posible retener con la misma póliza, haciendo el seguimiento hasta lograr la nueva venta.

Debe autogestionar los kpis que se establecen para el cumplimiento de su funcion, solicitando las capacitaciones adicionales que sean necesarias para avanzar en su desarrollo.

Es responsable de su autodesarrollo, para lo cual debe cumplir con la malla formativa que se le asigne.
* Requisitos: -Experiencia en ventas o retención de Seguros
-Experiencia en Call Center
-Alta motivación y capacidad de adaptación
-Ser persuasivo y comercial
* Condiciones oferta: * Beneficios: - Seguro médico
- Descuentos en productos
- Subsidio educativo
* Descripción proceso de selección: El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación.
Para postular solo necesitas:
1.

Postular a la oferta
2.

Revisar tu email
3.

Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas
Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial.


Required Skill Profession

Sales Representatives, Services



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    Seguros Falabella interview tips for Ejecutivo/a de Retención de Clientes, FT, Seguros de Vida

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