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Urgent! E-Commerce Fullfilment Team Lead Job Opening In Chile, Chile – Now Hiring Pandora

E Commerce Fullfilment Team Lead



Job description

Overview

Join to apply for the E-Commerce Fulfilment Team Lead role at Pandora .

Pandora is currently looking for a Fulfillment Supervisor to support rapid digital growth and expansion in Chile .

The primary responsibilities are to guide the warehouse operations team of 3-4 people, ensure ecommerce orders are delivered on time, and provide a great customer experience for Pandora customers.

WHAT YOU WILL DO:

  • Supervise associates engaged in all operational activities, including inventory management, customer service and carrier communication on a day-to-day basis.

  • Promote excellent customer service by training junior staff, ensuring customer inquiries and complaints are handled in a professional and timely manner.

  • Perform operational activities including picking, packing and returns management.

  • Manage the team including resource planning, operational productivity reporting and communication.

  • Maintain awareness of service level requirements and operational security best practices.

KPIs:

  • Stock management accuracy
  • Picking and packing time
  • Customer service satisfaction
  • Team management (employee NPS / retention of staff)

MORE ABOUT YOU:

  • Experience as a store manager, logistics, operations, warehouse, stock management or similar.

  • Team management experience is a must.

  • Spanish and English fluent.

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandora’s future, please apply.

Applications are processed on a continuous basis.

You can also read more about Pandora on our corporate site .

About Pandora

Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices.

Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold.

The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves.

We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

Seniority level

Not Applicable

Employment type

Full-time

Job function

General Business, Information Technology, and Product Management

Industries

Retail Luxury Goods and Jewelry

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Required Skill Profession

Finanzas Corporativas Y Planificación Estratégica, Comercio Electrónico



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    Unlock Your E Commerce Potential: Insight & Career Growth Guide


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