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Urgent! Customer Support Representative - Fully Remote Call Center Job Job Opening In Chile, Chile – Now Hiring Mashreq Bank

Customer Support Representative Fully Remote Call Center Job



Job description

Job Summary

The Elite Job is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative .

This is a fully remote position within our call center, providing top-notch customer service to our clients.

The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping others.

You will handle customer inquiries, provide support, and ensure an exceptional customer experience.

Key Responsibilities

  • Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.

  • Provide accurate and comprehensive information about products and services.

  • Resolve customer complaints and escalate issues to the appropriate department when necessary.

  • Maintain customer records by updating account information.

  • Follow communication scripts and guidelines to provide consistent service.

  • Identify customer needs and suggest appropriate solutions or services.

  • Collaborate with team members and departments to improve customer satisfaction.

  • Adhere to company policies and procedures while maintaining a positive attitude.

Required Skills and Qualifications

  • High school diploma or equivalent (Associates or Bachelors degree preferred).

  • Excellent verbal and written communication skills.

  • Strong active listening and problem-solving abilities.

  • Proficiency in using computers, CRM software, and call center systems.

  • Ability to multitask, prioritize, and manage time effectively.

  • A customer‑centric mindset with a willingness to go the extra mile.

  • Ability to remain calm under pressure and handle difficult conversations professionally.

  • Self‑motivated and able to work independently in a remote environment.

Experience

  • 1‑3 years of customer service or call center experience preferred.

  • Experience working in a remote environment is a plus.

  • Previous experience in a fast‑paced, high‑volume customer service role is beneficial.

Working Hours

  • Full‑time and part‑time positions available.

  • Flexible shifts, including evenings, weekends, and holidays, as required.

  • Must be available to work within assigned hours based on customer demand.

Knowledge, Skills, and Abilities

  • Strong problem‑solving and analytical skills.

  • Ability to quickly learn and adapt to new technologies and processes.

  • Strong attention to detail and organizational skills.

  • A positive and professional attitude.

  • Ability to work both independently and collaboratively in a virtual team environment.

Benefits

  • Competitive salary with performance‑based incentives.

  • Fully remote work – work from the comfort of your home.

  • Health, dental, and vision insurance options.

  • Paid time off and holiday pay.

  • Career advancement opportunities and professional development programs.

  • Supportive and inclusive work culture.

Why Join The Elite Job?

  • Be part of a dynamic and growing company that values its employees.

  • Work from anywhere with a stable internet connection.

  • Gain experience in a customer‑facing role with opportunities for growth.

  • Supportive leadership and team environment.

  • Make a meaningful impact by helping customers and improving their experience.

How to Apply

Interested candidates should submit their resume and a brief cover letter highlighting their customer service experience.

Apply online through our official website or send your application to us .

Shortlisted candidates will be contacted for an interview.

Join us at The Elite Job and start a rewarding career in customer support today!

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    Unlock Your Customer Support Potential: Insight & Career Growth Guide


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