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Urgent! Customer Success Manager Job Opening In Chile, Chile – Now Hiring Norte Digital
Para importante empresa tecnológica, plataforma de gestión de riesgos psicosociales como base para una efectiva prevención del suicidio en estudiantes.
Buscamos a un profesional para desempeñar el rol de Customer Success Manager, quien será la principal responsable de acompañar a nuestros clientes –principalmente establecimientos educacionales y sus equipos psicoeducativos– en el uso efectivo de nuestra plataforma.
Este cargo es clave para garantizar que cada colegio que utilice la plataforma logre integrar la herramienta de forma exitosa en su planificación, facilitando procesos como la evaluación del bienestar estudiantil, el seguimiento de casos, la toma de decisiones basada en datos y la coordinación entre los distintos profesionales del área.
Responsabilidades principales
1. Acompañamiento en la implementación:
• Coordinar el proceso de activación de la plataforma con los equipos de los colegios.
Realizar el onboarding de nuevos clientes.
• Capacitar a docentes, orientadores/as y profesionales a cargo en el uso de la herramienta.
• Coordinar gestión de consentimientos.
2. Seguimiento y uso activo:
• Monitoreo y seguimiento de que el colegio esté utilizando efectivamente la plataforma.
• Identificar obstáculos o resistencias y proponer soluciones.
• Apoyar en la lectura e interpretación de los reportes si es necesario.
3. Relación con los encargados del colegio:
• Mantener contacto fluido con directivos, equipos de convivencia escolar y psicólogos/as.
• Reunirse periódicamente para recoger feedback, resolver dudas y ajustar el acompañamiento.
4. Medición de impacto y satisfacción:
• Evaluar resultados parciales y finales de la implementación.
• Levantar datos de satisfacción o percepción de valor.
• Identificar oportunidades de mejora o expansión dentro de la misma comunidad educativa.
5. Retención y renovación:
• Trabajar proactivamente para que el colegio renueve el servicio al año siguiente.
• Proponer mejoras o extensiones según las necesidades de la comunidad escolar.
Idealmente persona que cuente con experiencia en el rubro educativo de al menos 3 años.
Trabajo modalidad hibrida, media jornada.
Si eres proactivo, y con ganas de comprometerte en un trabajo que empuje tu crecimiento profesional no dudes en postular.
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
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Unlock Your Customer Success Potential: Insight & Career Growth Guide
Real-time Customer Success Jobs Trends in Chile, Chile (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Success in Chile, Chile using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2621 jobs in Chile and 212 jobs in Chile. This comprehensive analysis highlights market share and opportunities for professionals in Customer Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Norte Digital is currently hiring and seeking a Customer Success Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Success Manager Jobs Chile.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Norte Digital adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Success Manager Jobs Chile varies, but the pay scale is rated "Standard" in Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Success Manager typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Success Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Success Manager interview at Norte Digital, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Norte Digital's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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