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Customer Success Coordinator (LAM) - SaaS/IoT, Sales Support + Customer Advocacy Job Opening In Chile, Chile – Now Hiring Keycafe

Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy

    Chile Jobs Expertini Expertini Chile Jobs Information And Record Clerks Customer Success Coordinator (Lam) Saas/iot, Sales Support + Customer Advocacy

Job description

Are you a confident communicator who thrives at the crossroads of customer success and sales?



At Keycafe, we’re looking for a Customer Success Coordinator who can build lasting relationships with our customers, anticipate their needs, and drive growth through upselling and account expansion.

This role combines sales savvy with customer advocacy — ensuring every interaction leaves clients more successful and more connected to our platform.

You’ll need sharp intuition, strong analytical skills, and the entrepreneurial mindset to manage your own workflow.

If you love helping customers succeed while being motivated by commission-based rewards, this is the opportunity to turn your drive into impact.

What You’ll Do

  • Guide customers through onboarding, adoption, and ongoing support to ensure long-term success.

  • Proactively identify upsell and cross-sell opportunities for hardware and plan upgrades.

  • Build trust by listening deeply, uncovering needs, and positioning Keycafe solutions effectively.

  • Negotiate renewals, close expansion deals, and encourage referrals and reviews.

  • Track, analyze, and report on customer metrics to stay ahead of risks and opportunities.

  • Collaborate with sales, operations, and product teams to deliver seamless customer experiences.

  • Own your day — plan, organize, and execute outreach with discipline and precision.

Why Join Keycafe

  • Commission-based role with direct impact on your earnings — your success is in your hands.

  • Global impact: Work with customers worldwide in industries like hospitality, property management, logistics, and government.

  • Entrepreneurial culture: Take ownership, manage your own time, and thrive in a high-trust, results-driven environment.

About Keycafe

Keycafe, headquartered in Vancouver, powers secure and seamless key management for businesses worldwide.

Our SmartBox system combines IoT hardware with cloud software to give organizations total control over their keys — anytime, anywhere.

From hospitality and property management to logistics, fleets, and government, companies rely on Keycafe to keep operations secure, efficient, and scalable.

Requirements

Who You Are

  • 2+ years of customer success, account management, or sales experience.

  • Confident, clear communicator with excellent English (verbal and written).

  • Highly organized, disciplined, and able to self-manage in a remote environment.

  • Strong analytical and mathematical aptitude to manage customer expenses and upgrades.

  • Entrepreneurial mindset — motivated by commissions and personal accountability.

  • Collaborative, adaptable, and comfortable working across departments.

Nice to Have

  • Bachelor’s degree in business, communications, or related field.

  • SaaS/IoT experience or familiarity with subscription-based business models.

  • Previous success in customer advocacy roles (e.g., collecting referrals, case studies, or testimonials).

Benefits

  • Base salary: $15,000 – $20,000 USD annually, plus uncapped commission with expected OTE of $25,000 – $40,000 USD.

  • Fully remote role with flexibility to manage your own schedule.

  • Great team culture with global collaboration and knowledge sharing.

  • Training and professional development opportunities.

  • Be part of a fast-scaling global SaaS/IoT company with tangible real-world impact.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Success Potential: Insight & Career Growth Guide


Real-time Customer Success Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Success in Chile, Chile, highlighting market share and opportunities for professionals in Customer Success roles.

1482 Jobs in Chile
1482
174 Jobs in Chile
174
Download Customer Success Jobs Trends in Chile and Chile

Are You Looking for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy Job?

Great news! is currently hiring and seeking a Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Keycafe adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy?

Key qualifications for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy?

To improve your chances of getting hired for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy Job Success

Keycafe interview tips for Customer Success Coordinator (LAM)   SaaS/IoT, Sales Support + Customer Advocacy

Here are some tips to help you prepare for and ace your Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy job interview:

Before the Interview:

Research: Learn about the Keycafe's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy interview at Keycafe, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Keycafe's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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Setting up job alerts for Customer Success Coordinator (LAM) SaaS/IoT, Sales Support + Customer Advocacy is easy with Chile Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!