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Urgent! Customer Implementation Consultant Job Opening In Santiago de Chile – Now Hiring Rankmi

Customer Implementation Consultant



Job description

En Rankmi, no solo somos apasionados por la tecnología, sino que también fomentamos un ambiente alegre y colaborativo .

Apreciamos la innovación y acogemos el ritmo vibrante del cambio, creando un espacio donde cada miembro del equipo tiene un rol valioso en nuestro éxito común.

Misión del cargo

  • Asegurar la implementación exitosa y la correcta configuración de los módulos de Rankmi, coordinando con las contrapartes y levantando la información necesaria para garantizar que los clientes alcancen los resultados esperados.

    Garantizar la adopción efectiva y el uso continuo de la plataforma por parte del cliente mediante soporte presencial, capacitación personalizada y la promoción de los beneficios de la plataforma.

Funciones del cargo

  • Coordinar y colaborar con las contrapartes para asegurar la correcta configuración e implementación de los productos autogestionados de Rankmi, y asegurarse de ejecutar la planificación del proceso definida por el PM en tiempo y forma.

  • Ayudar a los clientes a identificar y recopilar los datos necesarios para integrar sus bases de datos con los sistemas de Rankmi.

  • Dirigir y supervisar las mejoras en las automatizaciones y procesos de implementación.

  • Realizar seguimiento y soporte durante el proceso de implementación para resolver cualquier incidencia o duda que surja.

  • Capacitar y resolver dudas a los administradores de la plataforma en el uso de los módulos implementados y asegurar su adopción efectiva.

  • Documentar las etapas del proceso de implementación y generar reportes de progreso y resultados para los clientes y el equipo interno.

Requerimientos del cargo

  • Título técnico profesional o profesional en áreas de Tecnología, Administración, Servicios, entre otros.

  • Al menos 2 años de experiencia en soporte técnico, capacitación de usuarios o roles similares relacionados con tecnología o software.

Condiciones
Work-Life Balance

  • Blended Working: Nuestro modelo de trabajo es híbrido en Chile, Perú y México.

    En el resto de los países, es 100% online.

  • Días de vacaciones adicionales para desconectarte y recargar energías.

  • Día libre para mudanza.

  • Flexibilidad en horarios laborales.

    Somos autónomos, sabemos que nuestros compañeros y clientes confían en que seremos responsables.

We Care

  • Medio día libre en tu cumpleaños, en el de tus hijos/as, y/o cónyuge.

  • Permiso de postnatal adicional para padres.

  • Bonos por diversas ocasiones: programa de referidos, matrimonio/unión civil, nacimiento de hijo/as.

  • Porque nuestras mascotas también son parte de la familia, te ofrecemos un día libre en caso de pérdida.

Rankmi Vibes

  • Dress code relajado.

  • Trabajo con metodologías ágiles y equipos multidisciplinarios.

  • Ambiente multicultural.


Required Skill Profession

Other General



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    Unlock Your Customer Implementation Potential: Insight & Career Growth Guide


  • Real-time Customer Implementation Jobs Trends in Santiago de Chile, Chile (Graphical Representation)

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    Rankmi interview tips for Customer Implementation Consultant

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    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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