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Bilingual Customer Service Assistant - (English - Spanish) Remote Job Opening In Chile, Chile – Now Hiring Mangone Law Firm


Job description

About Mangone Law Firm, LLC

Mangone Law Firm, LLC is a New Jersey-based immigration law firm that has been dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service — deeply understanding our clients’ challenges and genuinely caring about their outcomes.

We’re fueled by a strong corporate culture and clear core values.

We’re prepared for a bright future and we’re looking for talented people who want to grow professionally and never settle for stagnation.

We’re an Inc.

5000 Honoree!

Mangone Law Firm is proud to be recognized on the 2025 Inc.

5000 list
 of America’s fastest-growing private companies! This honor celebrates our team’s resilience, innovation, and dedication to delivering outstanding results for our clients — even in the most challenging times.

When you join Mangone Law Firm, you become part of a thriving, forward-moving team that’s committed to growth, excellence, and making an impact every single day.

If you’re driven, proactive, and ready to grow with a company that’s nationally recognized for its success — we invite you to apply and build your career with us!

Position Summary

We’re seeking driven professionals ready to build strong client relationships, close sales with confidence, and grow into legal consulting through structured training and experience.

As a Customer Service Assistant, you will play an essential role in our Customer Experience Department, ensuring our clients feel heard, supported, and informed every step of the way.

You’ll play a vital role in ensuring clients are heard, informed, and supported.

Your work directly impacts client satisfaction, retention, and our reputation for excellence.

You’ll be part of a collaborative, mission-driven team committed to making a difference.

Requirements

What You’ll Do

  • Handle inbound and outbound calls, ensuring timely, professional responses.

  • Manage notifications, letters, timelines, and reports for client cases.

  • Follow up with clients, including those in “no cooperation” status, to confirm details and move cases forward.

  • Schedule and confirm appointments.

  • Use CRM and communication tools (Camplegal, Monday, Slack, Google Workspace) to track and manage interactions.

  • Uphold high service standards by meeting KPIs for calls, follow-ups, and reporting.

What We’re Looking For

  • Education: High school diploma required; studies in Communications, Law, Business Administration, Tourism, or related fields preferred.

  • Experience: Call center, customer service, or related experience (preferred).

  • Bilingual: Clear and effective communication skills in both Spanish and English (written and spoken).

  • Technical Skills: Strong command of Google Workspace and familiarity with CRM platforms.

  • Soft Skills: Empathy, problem-solving, time management, and organizational skills.

  • Flexibility: Availability for rotating shifts with full-time commitment.

Benefits

What do we offer you?

1.

A competitive compensation: base payment per hour (Between $4.50 to $5 USD per hour worked)The hourly rate is subject to increase after six months.
2.

Ongoing professional development opportunities for you to strengthen your skills and grow in your career.
3.

A dynamic and challenging work environment, where your talent will be valued and recognized.
4.

The opportunity to make a positive impact on people's lives, helping them achieve their dreams of a better life in the United States.
5.

Paid time off, available after 12 months.
6.

100% Remote.


Ready to Make a Difference?
Apply today and help us reach our goal of changing 1 million lives — one client at a time.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Bilingual Customer Potential: Insight & Career Growth Guide


Real-time Bilingual Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Bilingual Customer in Chile, Chile, highlighting market share and opportunities for professionals in Bilingual Customer roles.

1566 Jobs in Chile
1566
168 Jobs in Chile
168
Download Bilingual Customer Jobs Trends in Chile and Chile

Are You Looking for Bilingual Customer Service Assistant (English Spanish) Remote Job?

Great news! is currently hiring and seeking a Bilingual Customer Service Assistant (English Spanish) Remote to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mangone Law Firm adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Chile laws and regulations

What Is the Average Salary Range for Bilingual Customer Service Assistant (English Spanish) Remote Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Chile. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Bilingual Customer Service Assistant (English Spanish) Remote?

Key qualifications for Bilingual Customer Service Assistant (English Spanish) Remote typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Bilingual Customer Service Assistant (English Spanish) Remote?

To improve your chances of getting hired for Bilingual Customer Service Assistant (English Spanish) Remote, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Bilingual Customer Service Assistant (English Spanish) Remote Job Success

Mangone Law Firm interview tips for Bilingual Customer Service Assistant   (English   Spanish) Remote

Here are some tips to help you prepare for and ace your Bilingual Customer Service Assistant (English Spanish) Remote job interview:

Before the Interview:

Research: Learn about the Mangone Law Firm's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Bilingual Customer Service Assistant (English Spanish) Remote interview at Mangone Law Firm, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mangone Law Firm's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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