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Urgent! Analista soporte de aplicaciones Job Opening In Santiago de Chile – Now Hiring REactive Consultores ®

Analista soporte de aplicaciones



Job description

Company Description: Reactive Consultores

Job Description: Reactive Consultores, empresa consultora especialista en identificación de talento, necesita para Empresa privada de tecnología, ubicada en Santiago Centro, requiere Analista Soporte Aplicaciones

Se Ofrece
Renta: $ más beneficios, mutual de seguridad, caja de compensación aguinaldos, entre otros.

Integrarse a una empresa con estabilidad laboral, posibilidades de desarrollo.

Primer mes de inducción.

Jornada Presencial : De lunes a viernes de 9.00 a horas semanales ) Anualmente deberá asistir de 2 a 4 sábados a la oficina.

Contrato 3 meses plazo fijo, luego tres meses, y al sexto mes pasa a indefinido.

Se Requiere: Técnico o universitario en informática, sistemas o carrera afín.

Al menos 2 años de experiencia en soporte técnico de aplicaciones.

Sólidos conocimientos en sistemas operativos, bases de datos y redes.

Familiaridad con diferentes plataformas y tecnologías de desarrollo de aplicaciones.

Experiencia en el uso de herramientas de gestión de incidentes y de acceso remoto.

Conocimientos de lenguajes de consulta de bases de datos (SQL).

Conocimientos básicos de programación y scripting (deseable).

Funciones: Brindar soporte técnico especializado a los usuarios de las aplicaciones de la organización, asegurando su correcto funcionamiento, resolviendo incidentes de manera eficiente y contribuyendo a la satisfacción del usuario final.

Atender y registrar las solicitudes de soporte de los usuarios a través de diferentes canales (teléfono, correo electrónico, sistema de tickets).

Brindar asistencia remota o presencial a los usuarios, guiándolos en la resolución de problemas y en el uso de las aplicaciones.

Ejecutar tareas de mantenimiento preventivo y correctivo en las aplicaciones, siguiendo las instrucciones del Líder de Soporte de Aplicaciones.

Colaborar en la implementación de nuevas versiones o actualizaciones de las aplicaciones, realizando pruebas y asegurando su correcto funcionamiento.

Realizar respaldos de las bases de datos de las aplicaciones, asegurando la integridad y disponibilidad de la información.

Identificar oportunidades de mejora en los procesos de soporte y en la usabilidad de las aplicaciones.

Invitamos a las personas interesadas enviar su cv actualizado a (email) indicando en el asunto: Analista soporte de aplicaciones.


Required Skill Profession

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    Unlock Your Analista soporte Potential: Insight & Career Growth Guide


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