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Urgent! Analista Implementación Job Opening In Las Condes – Now Hiring Entel

Analista Implementación



Job description

* Descripción empresa: Somos una compañía líder en tecnología y telecomunicaciones, con operaciones en Chile y Perú.
La compañía entrega servicios de telefonía móvil y operaciones de redes fijas (incluye datos, integración TI, internet, telefonía local, larga distancia y servicios relacionados), para los segmentos de personas, empresas, corporaciones y mayoristas.
Existimos para acercar las infinitas posibilidades que da la tecnología y así transformar responsablemente la sociedad.
* Funciones del cargo: Diseñar, planificar y ejecutar plan pruebas funcional integral asociados al lanzamiento de nuevos productos y servicios del mercado consumidores tendientes a asegurar la calidad de cada lanzamiento comercial.
Coordinar con las distintas áreas clientes/proveedoras para la mejora continua de los procesos.
Facilitar el proceso de pruebas integrales, velando por el time to market, la satisfacción del cliente final y por la preparación de canales de atención asistidos y autoatención.
- Realizar análisis de requerimientos de Productos y Servicios.
- Definir y ejecutar gestión de pruebas.
- Medir la calidad de la implementación de los Productos y Servicios.
- Definir procesos en Canales Atención Clientes para Productos y Servicios.
- Realizar y ejecutar mejora continua a los procesos.
- Establecer la coordinación con las distintas áreas funcionales para realizar la certificación de pruebas de extremo a extremo.

Participar de manera activa en las distintas etapas del desarrollo de producto, a fin de garantizar la comprensión del alcance e impacto.
- Liderar e implementar políticas de SERNAC y SUBTEL.

Liderar, coordinar y participar en las distintas iniciativas que tengan referencia a los organismos reguladores.
- Liderar e implementar las políticas e iniciativas de las áreas de negocio de la VP.
- Definir plan de actividades necesarias para el diseño y ejecución de pruebas de aceptación de usuario para las iniciativas en las que participa.
- Acuerda estrategia de pruebas con equipo interno y equipos extendidos.
- Dimensiona capacidad requerida para el logro de pruebas.
- Escala impedimentos para su resolución.
- Acordar planificación de pruebas con áreas de la cadena de valor.
- Definir y coordinar con responsables de canal los procesos de Soporte de atención para Productos y Servicios.
- Definir en conjunto con responsables de canal los procesos de contingencias y escalamientos asociados a la atención del ciclo de vida de los productos y servicios.
* Requisitos: -1 año de experiencia en procesos, ejecución de pruebas funcionales y/o levantamiento requerimientos
-Ingenierías
* Condiciones oferta: * Beneficios: - Trabajo remoto
- Seguro médico
- Seguro dental
- Capacitaciones y cursos
- Subsidio educativo
- Descuentos en productos
- Bono de desempeño
* Descripción proceso de selección: El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación.
Para postular solo necesitas:
1.

Postular a la oferta
2.

Revisar tu email
3.

Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas
Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial.


Required Skill Profession

Computer Occupations



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    Unlock Your Analista Implementación Potential: Insight & Career Growth Guide


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