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Urgent! Agent-At Your Service (Agente Telefónico y de Servicio al Huésped) Job Opening In Santiago – Now Hiring Marriott
**Additional Information**
**Job Number** 25170759
**Job Category** Rooms & Guest Services Operations
**Location** AC Hotel Santiago Cenco Costanera, Avenida Vitacura 130, Providencia, Santiago, Chile, Chile, 7510605VIEW ON MAP (https://www.google.com/maps?q=AC%20Hotel%20Santiago%20Cenco%20Costanera%2C%20Avenida%20Vitacura%20130%2C%20Providencia%2C%20Santiago%2C%20Chile%2C%20Chile%2C%207510605)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer.
Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful.
Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members.
If you are looking for true hospitality, AC Hotels offers the perfect environment.
Family members express a global mindset and passion for detail.
They present a natural curiosity to learn and try new things.
Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.
Family members look to delight others and always ask themselves how they can improve the service experience.
If this sounds like you, we invite you to explore career opportunities with AC Hotels.
In joining AC Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Agent At Potential: Insight & Career Growth Guide
Real-time Agent At Jobs Trends in Santiago, Chile (Graphical Representation)
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Great news! Marriott is currently hiring and seeking a Agent At Your Service (Agente Telefónico y de Servicio al Huésped) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Agent At Your Service (Agente Telefónico y de Servicio al Huésped) Jobs Santiago.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Agent At Your Service (Agente Telefónico y de Servicio al Huésped) Jobs Chile varies, but the pay scale is rated "Standard" in Santiago. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Agent At Your Service (Agente Telefónico y de Servicio al Huésped) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Agent At Your Service (Agente Telefónico y de Servicio al Huésped) interview at Marriott, research the company, understand the job requirements, and practice common interview questions.
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